Massage Envy Front Desk Sales Associate in West Lafayette, Indiana

Sales Associate - Aggressive, Outgoing, Competitive

$10 - $15/hour + Commission based on experience, ability and availability

As a Sales Associate at the West Lafayette Massage Envy, essential responsibilities revolve around providing excellent services to members and guests and the ability to close Membership sales. This is a SALES position first and foremost. If you love interacting with people and convincing them to purchase your product through meeting their needs, then you might love this job. Energetic, upbeat, outgoing competitive people wanted.

These include:

  • Ability to close sales of wellness memberships

  • Selling memberships, retail and gift cards

  • Setting and checking members and guests in and out for appointments.

  • Greeting members and guests upon arrival.

  • Answering phone calls. Promoting and selling the Wellness Program to every guest.

  • Learning all the benefits of our Retail products and be able to sell these products to our clientele through engaging them in the various aspects of the product's that will meet their needs.

  • Re-engaging inactive members.

  • Keeping management apprised of member concerns and following manager's policies, procedures and direction.

  • Accepting constructive criticism in a positive manner and using it as a learning tool.

  • Upholding the Massage Envy brand's core values of optimism, gratitude, excellence, consistency and empathy.

  • Staying updated on retail products and promotions.

  • Recognizing and supporting Team goals and creating and maintaining positive relationships with team members.

Qualified candidates will:

Education, Skills and Training:

  • Have a high school diploma or equivalent (GED).

  • Successful Sales experience Required.

  • Must have an aggressive, confident personality with the ability to hear "No" multiple times while staying positive and explaining to the guests why our membership and products meet their needs.

  • Possess basic math and cash handling experience.

  • Have strong phone and computer skills.

  • Have previous customer service experience (preferred).

  • Be able to prioritize and perform multiple tasks.

  • Work cohesively with others in a fun and fast-paced environment.

  • Possess general knowledge of massage and esthetic services and modalities.

Communications and Personal Interactions:

  • Have a strong customer service orientation and be able to communicate effectively with members and guests, prospective clients, vendors, and the franchised location's management and team.

  • Maintain client confidentiality.

  • Strong team interactive skills and ability to work effectively as part of the team.

Benefits / Compensation:

  • Base pay rate per hour commensurate with experience and ability + commission.

  • Commissions and bonuses based on Retail product sales and Membership conversions.

  • Perfect Attendance Bonus paid quarterly.

  • Recruiting bonuses for recruiting massage therapists.

  • PTO Plan for employees averaging 20+ service hours per week.

  • Discounted products and services.

  • 401K Retirement Savings Plan

  • Health Insurance for full-time employees through private marketplace.

  • Annual Flu Shots

  • Student Loan Repayment Program

  • Reimbursement for continuing education, CEU classes.

*Massage Envy Franchising, LLC (“MEF”) is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.

Job ID: 2018-39977

External Company URL:

Street: 500 Sagamore Parkway W.

Post End Date: 6/30/2018