Wells Fargo Employee Relations Manager - ER Solutions for Wealth Investment Management and ESG in West Des Moines, Iowa

At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wells Fargo’s Chief Administrative Office (CAO) consists of enterprise functions that work together to promote and protect the Wells Fargo culture and brand, and support our team members. Groups within CAO work to protect our reputation, tell our story, bolster team member engagement, connect with our customers, and bring new and innovative solutions to life. CAO functions include Commitment to Customer, Corporate Responsibility & Community Relations, Data Management & Insights, Human Resources, Marketing, Stakeholder Relations, and the CAO Integration and Planning Office.

It starts with you. Our goal is to attract, develop, retain and motivate the most talented people - those who care and who work together as partners across business units and functions. We value and promote diversity and inclusion in every aspect of our business and at every level of our organization. At Wells Fargo, we invest in our people. Our diverse lines of business offer unique opportunities to expand your knowledge and advance your career.

This Employee Relations Manager role serves as a strategic partner responsible for making recommendations and improving current Employee Relations (ER)/HR practices and policies for Wealth Investment Management and ESG line of business.

Key Responsibilities Include:

  • Manages and may resolve escalated ER cases

  • Evaluates strategies and supports enhancements of the ER Model through effective consultation, use of data and trends, and interpretation of metrics to support business decisions, internal leadership training, and talent assessment

  • Independently and effectively influences and negotiates with senior partners and stakeholders as required

  • Provides direct leadership, coaching, and development to geographically dispersed ER Consultants with enterprise responsibility for handling ER cases with a focus on risk management and the Wells Fargo Vision, Values and Guidelines.

  • Performs quality review of consultation, case documentation and adherence to established practices; provides feedback and suggests process changes as appropriate.

  • Develops and implements processes which balance adherence to audit, regulatory and leadership requirements with concern for team member experience and overall efficiency.

  • Manages relationships with broader ER community, , Internal Investigations, and HR Partners across the LOB. Independently and effectively influences and negotiates with senior partners and stakeholders across Lines of Business.

  • Responsible for risk mitigation, employment-law compliance and achievement of organizational effectiveness through an alignment of Wells Fargo’s ER model and business objectives.

Location- Flexible within US domestic locations in the Wells Fargo footprint.

Corporate Human Resources develops and implements people strategies to support Wells Fargo’s business objectives. This group manages compensation and benefits, human resource service centers, systems and payroll, finance, team member relations and assistance, talent management, learning and development, and recruiting. We work together as One HR to make Wells Fargo an employer of choice, where people are our competitive advantage. Our operating foundation is based on our ability to operate efficiently, develop HR team members, strengthen controls, and scale technology infrastructure.

Important Reminders When Applying:

  • Based on the volume of applications received, this job posting may be removed prior to the indicated close date. If you do not apply prior to the closing of this posting, we encourage you to apply for other opportunities with Wells Fargo.

  • Initial contact with you will be made via e-mail. Please check your e-mail regularly for updates.

During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. If you are a Wells Fargo Team Member, in your Jobs Profile ensure that your email address is valid and updated to an address that can receive external emails outside of the banking network and is a different

As a Team Member Manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically you will:

  • Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them.

  • Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks.

Required Qualifications:

  • 6+ years of employee relations consulting experience, human resources consulting experience, or a combination of both

  • 4+ years of employee relations experience

  • 2+ years of leadership experience

Desired Qualifications:

  • 2+ years of leadership experience

  • Management experience in a virtual or remote environment

  • Leadership experience with ability to effectively manage and engage teams

  • Knowledge and understanding of employee relations as part of a human resources function

  • Experience consulting on multiple employee relations issues that vary in scope and complexity

  • Highly refined and professional verbal and written communications

  • Ability to identify and evaluate trends, isolate root cause, and provide swift/thorough resolution

  • Ability to interact with integrity and a high level of professionalism with all levels of team members and management

  • Knowledge and understanding of human resources practices in the financial services industry

  • Strong conflict resolution skills

How to Express Interest in This Job: Wells Fargo invites you to apply for this job at https://employment.wellsfargo.com/psc/PSEA/APPLICANTNW/HRMS/c/HRSHRAMFL.HRSCGSEARCHFL.GBL?Page=HRSAPPJBPST_FL&FOCUS=Applicant&SiteId=1&JobOpeningId=5419653&PostingSeq=1.

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.