AceInfo Solutions, Inc. Senior Program Manager in Washington, District Of Columbia

Ace Info Solutions, Inc. (AceInfo) is a mid-size federal contracting firm with a focused vision: empower our clients, challenge our employees, and grow our business. Founded in December 2000, and employs over 550 professionals. We have a deep commitment to ensuring quality and customer satisfaction with a mature corporate infrastructure, strong management and quality practices. AceInfo is prime on 95% of our contracts, is headquartered in Reston VA, and has geographically dispersed office locations throughout the country, to include: Kearneysville, WV; Chesapeake, VA; Fort Collins, CO; Boulder, CO; Quantico, VA; Kansas City, MO; Bowie, MD; multiple Washington, DC Metropolitan locations, and project presence in 23 states in all time zones. We offer excellent benefits and salary packages including free medical/dental/life insurance premiums for staff members.

AceInfo does provide relocation for internal employees and external candidates, within 50 miles (minimum) of work location.

AceInfo is currently seeking a Task Order Senior Program Manager to support our upcoming federal project, in Washington, DC.

Program Overview:

The Program enables the sharing of information across the organization’s components’ Partners and other Government Agencies to include shared internet, intranet, and extranet services. Program and Project Management, Enterprise Architecture and Engineering, Engineering Operational Support (Tier II and Tier III support level,) and the Enterprise Operations Center (Tier I support level). The Program and Project Management functional area is responsible for the performance of the program and project management support, program and project reporting activities, project artifact development, artifact organization and configuration management. The Engineering Operational Tier II-III Support functional area is responsible for the operations, maintenance, management, change request management, and break-fix of the network infrastructure. The Enterprise Operations Center functional area is responsible for the continuous (24 hours, 365 days a year) monitoring, analysis, restoration, troubleshooting, escalation, coordination, and reporting of operational information concerning infrastructure.

  • Possess and apply comprehensive IT knowledge across key tasks and high impact assignments. Typical deployments include new office setups, network infrastructure upgrades, workstation relocations, etc.

  • Manage the team to implement and monitor installations of hardware and software: network switches, file and print servers, tape back-up units, desktop computers, laptops, tablets, printers, and various specialized equipment (cameras, fingerprint scanners, special test equipment (STE), etc.).

  • Contribute to deliverables and performance metrics

  • Possess and apply knowledge of the DHS network and voice communications environments

  • Plan and lead major technology assignments

  • Perform hardware and software installations, as a team member or site lead

  • Complete single engineer technology assignments

  • Mentor and train fellow team members

  • Install and test new servers, switches, routers, end-user computers, network printers, external hard drives, fax servers, document scanners and other peripheral equipment, as well as operating systems software, COTS and GOTS applications

  • Ensure end user access to Government mainframe applications

  • Document network configurations and inventories

  • Support the Planning phase of the project lifecycle with respect to the voice and network deployment needs by; planning, documenting, and staffing

  • Support the Execution phase of the project lifecycle with respect to the voice and network deployment needs by; completing the on-site installation, providing remote installation support, or supporting the on-site engineers

  • Support the Closing phase of the project lifecycle with respect to the voice and network deployment needs by; completing or insuring completion of all work products

Minimum Requirements

  • 10 years of overall network enginneering management and wide area network experience with technical and management teams

  • ITIL and CMMI experience highly desirable

  • Project Management Professional (PMP) certification

  • ITIL Certification

  • US Citizenship is required

Ace Info Solutions is an Equal Opportunity Employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, genetics, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Clearance: Ability to obtain a SECRET or currently hold a SECRET clearance

External Company Name: AceInfo Solutions, Inc.

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