FHI360 Program Assistant in Washington, District Of Columbia

The Social Marketing and Communication (SMC) department at FHI 360 is dedicated to improving health and well-being through social marketing, communication and behavior change activities. We examine not only what people think, but also what they do and why they do it. Then we put those insights to work in multifaceted programs that shape attitudes and motivate people to act. From formative research to program design, training and technical assistance to strategic partnerships, and award-winning communication products, our team strives to identify and implement science-based strategies to address each client’s marketing or behavior change challenge. In the past decade, our team has worked on issues such as obesity prevention, sexual health, cancer, asthma, diabetes, immunizations, violence prevention, access to health care, energy efficiency, pollution prevention, educational equity, workplace and traffic safety, and tobacco control and cessation.

Job Summary:

Performs and provides administrative, programmatic and logistical support duties. Prepares documents and reports, the use of office technology, compiling records, organizing and maintaining files, posting information, greeting/referring/assisting others, mail distribution, and photocopying. Collects and verifies data, summarizes and reconciles information. Coordinates and maintains records management. Serves as a primary resource for assistance in the department.


  • Assists program staff with requests from regional and country offices and other staff members.

  • Coordinates technical visits, travel authorizations, expense reports, and contract agreements to support implementation of country programs.

  • Maintains databases, web pages, and data integrity and security according to quality standards and company policy.

  • Performs day-to–day routines independently with own initiative.

  • Prepares documents, reports and briefing materials for consultants, staff and clients.

  • Coordinates division of workload among other administrative/support staff.

  • Assists in the orientation/training of new administrative/support staff.

  • Performs entry level technical program related tasks.

  • Ensures documentation and reports are tracked regularly and adhere to country and regional standards.

  • Performs other related duties as assigned.

Problem Solving & Impact:

  • Works on problems that are routine in nature and are standard procedures and policies.

  • Works independently and within a team on special non-recurring and ongoing projects/programs.

  • Exercises judgment within defined practices and policies to perform duties.

  • Decisions made generally affect own job or specific functional area.

Supervision Given/Received:

  • Has no supervisory responsibility.

  • Uses independent judgment to determine work flow and priorities.

  • Receives instructions on new assignments.

  • Typically reports to a Manager.


  • Associate’s Degree or its International Equivalent • Knowledge/Information Services, Communications, Education, Health, Behavioral, Life/Social Sciences International Development, Human Development or Related Field.


  • Typically requires 0-2 years of programs and administrative support experience.

  • Articulate, professional and able to communicate in a clear, positive manner with clients and staff.

  • Must be able to read, write and speak fluent English; fluent in host country language as appropriate.

  • Prior experience in a non- governmental organization (NGO) preferred.


  • Associate’s Degree Required; Bachelor's preferred

  • One year of relevant experience required; Administrative office experience preferred

  • Interest and experience in health communication helpful

  • Excellent organizational skills and superior attention to small details

  • Strong oral and written communication abilities

  • Strong interpersonal skills with the ability to work effectively with a wide range of individuals

  • Proficiency with MS Office suite

Typical Physical Demands:

  • Typical office environment.

  • Ability to sit and stand for extended periods of time.

  • Ability to lift 5-50 lbs.

Technology to be Used:

  • Personal Computer, Microsoft Office (i.e. Word, Excel, PowerPoint, etc.), e-mail, telephone, printer, calculator, copier, cell phones, PDAs and other hand held devices.

Travel Requirements:

  • 10%-25%

This job description summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.

Please click here to continue searching FHI 360's Career Portal.FHI 360 is an equal opportunity and affirmative action employer. FHI 360 is an equal employment and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, disability, veteran status, genetic information or any other status or characteristic protected under applicable law.

FHI 360 is a nonprofit human development organization dedicated to improving lives in lasting ways by advancing integrated, locally driven solutions. Our staff includes experts in health, education, nutrition, environment, economic development, civil society, gender, youth, research, technology, communication and social marketing — creating a unique mix of capabilities to address today's interrelated development challenges. FHI 360 serves more than 60 countries and all U.S. states and territories.

As we evolve to meet the challenges of the future, we stand committed to the principles that have guided our organization for the last 40+ years. Our work continues to be grounded in research and science, strengthened by partnerships and focused on building the capacity of individuals, communities and countries to succeed.