Oklahoma State University Administrative Support Assistant in United States

Job Summary

Serve as office assistant in University College Advising. Responsibilities include serving as manager of the front office desk, greeting guests, answering the phone, assisting in scheduling appointments for advisors and the director, and working with student workers. Assists with physical and electronic mail. Create files and print transcripts and related materials. Organize and locate student folders and prepare files for appointments. Maintain advisor assignments. Disseminate appropriate information about UCA, university services and resources, and university policies and procedures. Other duties as assigned..

Position Qualifications

Required:

High School/GED and experience in a professional work environment, experience in customer service

Excellent organizational and communication skills, proficiency with Microsoft Office and various web browsers.

Must be able to work in close proximity to another staff member in a high-traffic area. Must present a positive attitude in a stressful work environment and practice extreme customer service.

Preferred:

Associates degree and 4 years clerical experience in a related position/setting, experience working with the public, experience in an academic area and/or administrative office

Familiarity with Oklahoma State University computer systems (particularly Banner)