Willis Towers Watson Client Services Specialist in Tampa, Florida
Client Services Specialist
Date Posted: October 11, 2018
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The Client Support Specialist is a mid-level, client facing role responsible for all aspects of servicing new and renewal business and supporting the marketing and remarketing processes to include program analysis, preparation of applications and creating/delivering proposal documents for middle market Property & Casualty insurance clients of the company.
The Client Support Specialist is a mid-level client facing role responsible for all aspects of servicing new and renewal business and supporting the marketing and remarketing processes for middle market Property & Casualty insurance clients of the company. Duties include but are not limited to:
Analyzing client Insurance Programs
Preparing coverage applications and program proposals
Negotiating with carrier underwriters
Obtaining quotes, loss runs, experience modifications
Creating/delivering proposal documents
Coordinating and supporting all day to day service deliverables such as client inquiries and requesting policy endorsements from carriers
Maintaining knowledge of market trends and changes
Ensuring group policy meets all legal, regulatory and compliance requirements
Qualifications Sought :
3-5 years of commercial Property & Casualty insurance experience in a role that is client-facing or external stakeholder-facing is required
Current P & C license as required by state law
Customer service focus
Excellent verbal and written communication skills to include phone conversation and email communication
Demonstrated analytical ability, strong decision making and conflict resolutions skills
Problem solving abilities, including critical thinking, research, quantitative skills and creativity
Attention to detail and process orientation
Ability to work independently, yet actively and appropriately engage the services provided by “extended team members” across the Shared Service Centers and Teams
Time management and organizational skills
Advanced knowledge of computer software packages including MS Word, Adobe Professional and MS Excel (exposure to Excel formulas and Pivot table creation/manipulation a plus)
Technology acumen to adapt to multitude of technology based systems (Epic, WillPlace, etc.)
Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 40,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas – the dynamic formula that drives business performance. Together, we unlock potential. Learn more at willistowerswatson.com.
Willis Towers Watson is an equal opportunity employer
Willis Towers Watson is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
Equal Employment Opportunity: Know your rights.
Unsolicited Contact : Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer.
Not ready to Apply? at https://willistowerswatson.avature.net/WTWTalentNetwork
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Location:Tampa, FL, US
Date Posted:October 11, 2018