CDI Patient Coordinator - Vascular in St. Louis Park, Minnesota

As a full time Patient Coordinator you will work in our St. Louis Park, MN Vascular clinic and a few of our other Twin Cities clinics. This role provides services to patients and referring professionals by greeting customers, registering patients and scheduling/authorizing appointments.

ESSENTIAL DUTIES AND RESPONSIBLITIES: Creates a positive experience for every customer, every day by believing in and practicing The Experience

(60%) Scheduling & Insurance

  • Schedules patient examinations according to existing company policy
  • Arranges transportation and hotel accommodations for patients when appropriate
  • Communicates to team any scheduling changes in order to ensure highest patient satisfaction
  • Pre-certifies/Authorizes all exams with patient's insurance company as required
  • Verifies medical necessity on all exams as required
  • Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following company guidelines
  • Facilitates follow up contact with patients for scheduling future appointments etc. as appropriate

(35%) Registration

  • Greets and checks-in patients scheduled for Vascular services; registers demographic information and process payment plans and copays with patients
  • Answers phones and handles calls in a professional and timely manner
  • Maintains positive interactions at all times with patients, referring offices and staff
  • Supports Vascular team in order to ensure highest patient satisfaction
  • Acts as liaison between team and the patients waiting for exams
  • Maintains front office lobby area by straightening magazines, organizing coffee supplies, and assisting with general office clean up
  • Maintains the supply of patient information sheets

(5%) Performs other duties as assigned

Required:

  • High school diploma or equivalent
  • 1+ years in Registration or Scheduling role
  • Working knowledge of Microsoft Office products
  • Proficient with using computer systems and typing

Preferred:

  • Medical terminology and previous clinical business office experience

Be a part of something bigger -- join our team in transforming lives through remarkable service. CDI is a national provider network of medical imaging and related services. Through our collection of partnerships, we deliver our trademark customer service and high-quality services to enhance patient care in more than 35 states, offering a wide range of screening, diagnostic and interventional procedures that complement each community's needs.

CDI is an EO Employer/Vets/Disabled.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled