Mercy Medical Center Clinton RN - Medical Office - Managed Care - PRN in South Bend, Indiana

Department:

IN201_60021 Managed Care ACO

Expected Weekly Hours:

0

Shift:

Day Shift

Position Purpose:

Job Description Details:

Minimum: $21.91 - Maximum: $33.97

JOB SUMMARY

Administers direct and indirect patient care in an ambulatory care setting. Addresses total comprehensive needs of patients and oversees the delivery of care to a large diverse patient population. The RN initiates appropriate nursing interventions and education in conjunction with the physician’s or professional healthcare provider’s comprehensive patient plan of care.

JOB DUTIES

  1. Actively demonstrates the organization’s mission and core values, and conducts oneself at all times in a manner consistent with these values.

  2. Knows and adheres to all laws and regulations pertaining to patient health, safety and medical information.

  3. Evaluates acute patient telephone calls and adds to daily schedule as appropriate. Provides counseling and/or direction to patient based on physician/healthcare provider preference or after consultation with provider.

  4. Provides for the physical, emotional, and safety needs of patients under the general direction of the ambulatory care physician or healthcare provider.

  5. Properly sets up exam room and prepares patients for examinations and procedures. Assists with procedures and examinations per physician/healthcare provider preference.

  6. Accurately assesses patient symptoms, reactions, and physical condition and records data in the medical record. Documents vital signs and any other measures indicated by the condition or diagnosis of the patient per office protocol.

  7. Schedules tests, admissions, etc. for patients with area hospitals and facilities as ordered by the physician/healthcare provider. In doing so, maintains a good rapport and cooperative working relationship with all members of the office, other provider offices, hospital services, and community agencies.

  8. Provides instructions and/or educational training on special tests, procedures, or health and lifestyle modifications per physician or healthcare provider orders. For positions incorporating primary focus as a patient educator, responsibilities will include: a) Assesses the learning need of patient and/or family; b) Analyzes data and assesses where and when health teaching for patient and/or family should begin; c) Determines the patient’s knowledge through interview, interaction and observation; d) Identifies and sets goals and appropriate target dates based on knowledge of desired outcomes; and e) Provides appropriate patient education and health and lifestyle information.

  9. Performs selective nursing procedures as approved by policy and maintains appropriate knowledge and skill level. Examples: medication preparation and administration, dressing applications and suture removals, first aid, administration of catheters, enemas, or irrigations.

  10. Assists physician or healthcare provider with specialized treatments, i.e. gynecological exams, minor surgeries, electrocautery, biopsies, sigmoidoscopies, casting, sterile technique procedures, and specimen preparation.

  11. Coordinates and directs, under the supervision of the ambulatory care setting manager, the activities of clinical personnel as determined by the specific needs of the site. May include tasks such as staff scheduling, quality assurance, oversight of students, nursing support, etc. Serves as a mentor.

  12. Performs office laboratory procedures, which may include assisting with collection, testing, handling, transporting, and documenting of specimens.

  13. Participates in professional development and enhancement activities, i.e. organizational sponsored CEU’s and informal educational opportunities.

  14. Demonstrates the ability to perform responsibly in emergency situations based on the assessed needs of the patient. Maintains scheduled office visits by demonstrating appropriate time management and priority setting skills.

  15. Provides operational and organizational assistance to the physician or healthcare provider by keeping the office running smoothly, ensuring patients are ready for examination to eliminate waiting time, anticipating the needs for equipment and instruments, and assuring all pertinent tests/reports are available.

  16. Assures all documentation in the medical record is complete, accurate, timely, and co-signed by the physician or healthcare provider.

  17. Demonstrates critical thinking in all aspects of patient care.

  18. Notifies patient of test results. This may include advising of medication changes, abnormal values, follow-up testing and other highly sensitive conditions.

  19. Handles all aspects of a prescription refill from retrieving the message from the script line, pulling the chart for review by the physician/healthcare provider and phoning or faxing the refill to the pharmacy. Appropriately documents in the medical record.

  20. Assists clinical associates with immunizations, lab draws, blood pressure checks, injections, rooming patients and other duties as necessary.

  21. Communicates with patients and visitors to the office in a professional, courteous, friendly and non-intimidating manner. Must be able to articulate the importance of the recommended directives of the physician or healthcare provider.

  22. Maintains technological competencies, organization and neatness in the work area. Completes all mandatory in-services in required timeframe. Regularly assists co-workers as needed. Utilizes resources in a manner, which reflects an understanding of proper stewardship.

  23. Performs other duties consistent with purpose of job as directed.

JOB SPECIFICATIONS AND CORE COMPETENCIES

Education: Graduate of accredited school of professional nursing (ADN, diploma, BSN)

Licensure: RN Indiana license or licensed in another state having requested endorsement in Indiana. CPR certification required. Pediatric Clinic also requires ACLS and NRP certification.

Experience: A minimum of six months current experience in the ambulatory care setting is preferred. Experience in various clinical areas is preferred.

Other Job Requirements:

Must be tactful in handling patient problems often of a highly personal and confidential nature. Must be able to maintain self-composure during frustrating interpersonal situations. Sustained mental attention required. Moderate to high levels of stress should be anticipated on a daily basis. Must be able to respond and react to emergency and changing situations calmly, professionally, and in an expedient manner. Must be able to work without constant direct supervision. Able to adjust communication skills to the level of the patient. Computer skills preferred.

May need to occasionally travel to other SJPN locations within the three county area.

Assigned hours within your shift, starting time, or days of work are subject to change based on departmental and/or organizational needs.

Trinity Health's Commitment to Diversity and Inclusion

Trinity Health employs more than 120,000 colleagues at dozens of hospitals and hundreds of health centers in 21 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Trinity Health's dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity.

Trinity Health offers rewarding careers in a community environment with all the advantages of working at one of the nation's largest health systems. We provide high-quality, people-centered care in 22 states through our network of hospitals, facilities, community-based services, and continuing care locations - including home care, hospice, Program of All Inclusive Care for the Elderly (PACE), and senior living facilities. If you are looking for a rewarding clinical or administrative position, you'll find exceptional career possibilities, opportunities for advancement and a job with meaning at Trinity Health.

Trinity Health employs more than 131,000 colleagues across 22 states. We honor and embrace a diverse representation of people, ideas and backgrounds. Our dedication to diversity is evident in our commitment to training, education, recruitment, retention and development, as well as community partnerships and supplier diversity.

Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences and health practices of the communities we serve and to apply that knowledge to produce positive outcomes. We recognize that each of us has a different way of thinking and perceiving our world, and that our differences not only serve to unite us, but also lead to innovative solutions.