J&J Family of Companies Pricing Resolution Specialist in Somerville, New Jersey
Johnson & Johnson Medical Devices Companies (JJMDC), a member of Johnson & Johnson's Family of Companies, is recruiting for a Pricing Resolution Specialist to be located in either Somerville, NJ, Raynham, MA, West Chester, PA or Warsaw, IN.
Johnson & Johnson Medical Devices Companies produce a broad range of innovative products and solutions used primarily by health care professionals in the fields of Johnson & Johnson Medical Devices contains key surgical platforms such as Wound Closure, Orthopedics, Open and Minimally Invasive Stapling, Energy, Biosurgery, Aesthetics, ENT, and Cardiovascular surgical products. As the most comprehensive devices business in the world, Johnson & Johnson Medical Devices (MD) is best suited to serve evolving customer needs, train more surgeons to improve standards of care, and treat more patients globally as access expands. The business is expected to experience solid growth over the next 5 to 7 years.
Contracting is responsible for the development and execution of contract strategy and execution for customers within the JJMD Strategic Customer Group (SCG). Contracting includes the development and delivery of Contracting Strategies (contracting options / parameters by customer segment), Deal Desk (single point of contact, rapid response hub for developing contracts), Customer Analytics (preparation of customer-ready analytics and materials for the field to support customer updates and negotiations), Contract Administration (Contract executing, loading and tracking compliance) and CPC governance (rules and processes for approving deal exceptions). The Contracting group works in close collaboration with the field to put together the most appropriate offering (products, pricing, solutions and T&Cs) for the customer as possible while still supporting the objectives and strategies of the business.contract.
The Pricing Resolution Specialist will work with Field Sales and Contracting to review and process Price Overrides (also known as Price Exceptions) on a daily basis and will manage the requests as they are received via the Price Exception mailbox, reviewing requests for accuracy, reclassifying requests based on review, tracking requests and outcomes, and developing metrics for Senior Management. In addition to this primary role, the Pricing Resolution Specialist is responsible for interacting and coordinating activities with other areas within Contract Admin and Customer Service as needed.
The Pricing Resolution Specialist is responsible for conducting Price Override reviews.
Create Price Override metrics in order to analyze requests received and provide recommendations to leadership.
Work with Field Sales and Contracting to review Price Exceptions. Manage Price Exception mailbox, review requests for accuracy, reclassify requests based on review, track requests and outcomes, develop metrics for Senior Management.
Escalate as appropriate and ensure adherence to processes in place to handle exceptions.
Support overflow work for credit and rebill team members.
Pro-actively identify areas of disconnect / process failure and work with the Senior Compliance and Payment Manager, Deal Desk Managers and Field
Ability to form strong, trust-based relationships with Account Management, Franchises, Deal Desk Managers and Contract Strategy
Drive to understand the JJMD products and offerings, strategies and business objectives
Business Processes, Policies and Strategic Objectives
Market Place and Customer Knowledge
Fact-based and analytical
Listening & Asserting
Strong verbal skills
Clear, concise written communications
Feedback and Self-Awareness
Development Plan and Career Management
Pricing and Contracting:
Understanding of the JJMD contracting strategies and contracting continuum
Understanding the JJMD contracting systems
Mentors and Coaches Others:
- Depth in a coaching / development in new ways of working in a team environment
Collaborative with other stakeholders
Strong, fact-based influencing and negotiation skills
Strong conflict management skills
Problem Solving/Decision Making:
Ability to disaggregate a problem in components and root causes
Sound judgment and strong pattern recognition
Solutions-oriented with a bias towards action
A degree in Business, Finance, or Sales & Marketing is preferred
A minimum of 1 year of experience in Contracting, Quoting, Pricing or related business experience is required
Strong organizational skills, time management skills and ability to self-manage in a complex/time sensitive environment
Ability to work well in a cross-functional environment and build support across a complex set of stakeholders is required
Ability to influence and align complex groups of stakeholders towards overall business objectives is required
Strong level of ownership and drive for meeting / exceeding expectations
Ability to drive adherence to protocols and business rules
Experience with sales teams, contracting needs and leadership mindsets preferred
Comfort working remotely with multiple lines of business required
Proficiency in MS Excel including pivot tables, vlookups and standard functions is required
Proficiency in MS Word including track changes and doc compare is required
Familiarity with Access for manipulating large sets of data preferred
Familiarity with PowerPoint preferred
Domestic travel is required up to 10% of the time
The position will be located in either Somerville, NJ; Raynhman, MA; West Chester, Pennsylvania or Warsaw, Indiana.
United States-Massachusetts-Raynham, United States-New Jersey-Somerville, United States-Pennsylvania-West Chester
Johnson & Johnson HCS Inc. (6077)