AT&T Network Engineer in Sofia, Bulgaria

AT&T is recognized as one of the leading worldwide providers of IP-based communications services to businesses. We are the largest communication holding company in the world by revenue and we serve millions of enterprises and multinational business corporations on six continents.

Our Network team in Bulgaria has grown to more than 120 professionals and has proven to be a trusted partner to more than 100 clients for more than 10 years, making us proud of the high levels of customer satisfaction we achieve and maintain. As we are currently growing and take new customers under our support, we offer a various range of opportunities for Network specialists to grow their expertise and apply their skills in a variety of long-term projects for some of the most high-potential industries worldwide.

Roles and Responsibilities:

Responsible for delivering operational services to outsourcing accounts on time, on target and with quality. Focuses on continuous Operations, Incident and change management of the supported network infrastructures. The main goal is to minimize the amount of unplanned downtime in the customer's production environment and to achieve a high level of customer satisfaction and predefined Service Level Agreements.

Key Competencies and Skills:

• 1+ years’ experience of IT Operations;

• 1+ years’ experience with LAN/WAN equipment (Cisco, HP, H3C, Aruba or similar);

• Good understanding of the following network protocols and technologies: TCP/IP, NAT, ACLs, VLANs, Spanning Tree, Dynamic Routing Protocols (OSPF, BGP, EIGRP), HSRP/VRRP;

• Understanding of 24x7 mission critical enterprise computing environments and the impact of service disruption on a company’s bottom line

• Able to build & sustain strong customer relationship;

• Excellent interpersonal and communication skills;

Desired Skills:

• Experience with Monitoring, Ticketing and Event tools;

• SSL, IPSec and GRE VPN tunnels;

• Load Balancers (F5 or another similar vendor);

• Wireless knowledge (Aruba, Cisco or HP);

• Very good analytical and troubleshooting skills;

Additional Information:

We offer a challenging role including:

• Competitive remuneration package

• Challenging and exciting work with the latest cutting-edge technologies

• Great working atmosphere within a team of successful, talented and motivated professionals

• Continuous learning and training opportunities including certification

• Excellent social benefit package including:

• 4 days additional paid leave (total: 24 days)

• Food vouchers

• Medical and Life insurance