Accenture Human Resources Advisory Specialist in Singapore, Singapore
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Role SummaryThe Asia Pacific (APAC) HR Employee Service Delivery Senior Processor is responsible for providing HR administration services to the designated client through the ongoing day to day operational work to support client employee across the APAC region.Main Responsibilities
Manage the execution of a range of processes within the HR Shared Services Center (SSC) / client site to provide personnel administration support in accordance with the following processes, including but not limited to onboarding/off-boarding administration, domestic transfer and cross border transfer administration, employees document management, verification letter, contract management, leave management, benefits administration and employee queries Provide consistent advice and support on relevant HR process to Business Unit (BU) HR teams/ global HR SSC team and individual employees Ensure all customers’ enquiries are resolved in a timely and effectively Mentor team members and be point of contact for tier 2 escalation matters. Maximize the effectiveness of team work within the HR SSC by providing assistance to team leads or other team members Continuously improve HR processes by undertaking regular reviews