Envistacom LAN ADMINISTRATOR - SENIOR 2 in Scott AFB, Illinois
Envistacom is a privately held technology company that provides counterterrorism, cybersecurity and communications solutions to U.S. and coalition partners in the aerospace, defense and intelligence communities. Customers rely on Envistacom for innovative technology and subject-matter expertise to achieve their missions in identifying and defeating global threats. Envistacom is a trusted partner in protecting military personnel, civilians and critical infrastructure around the world.
LOCATION: Scott AFB
Build, configure, and troubleshoot local area network (LAN), wide area network (WAN), and other company networks
Diagnose and correct network systems issues
Provide hands-on network administration support, network maintenance and operations support
Recommend networking software and hardware enhancements.
Provide basic Command, Control, Communications, Computers and Information Management (C4IM) Service Support.
Support End-users with Microsoft Windows NIPR/SIPR desktops, laptops, printers & scanners.
Process NIPR, SIPR & VPN account requests.
Maintain NIPR and SIPR Microsoft Active Directory (AD) user and computer accounts by creating, modifying or updating properties or groups.
Install and configure NIPR/SIPRNet images on computers.
Perform hardware/software additions, moves, and changes.
Analyze system faults, troubleshoot, and run diagnostic tests on hardware to detect problems and establish and maintain records on repairs, downtime, changes and updates.
Maintain a high level of customer satisfaction by clarifying customer needs and ensuring that are met.
Visit customers’ offices on site to support the customers as necessary.
Respond to service, product, technical, and customer questions.
Excellent English communication and customer service skills.
Education and Experience Required
Active TS/SCI Clearance
Bachelor Degree Preferred
Baseline: IAT II (Security+)
Computing Environment Windows 7 or 10 Enterprise Administration Environment certification.
Knowledge and Skills:
Knowledge of system administration and technical practices.
Ability to resolve or assist in the resolution of customer IT problems.
Ability to demonstrate good oral, written, and telephone communication skills.
Ability to build and maintain relationships with customers, peers, and support partners.
Active Directory Administration
Windows Desktop Support
MS Office Support
Remedy ticketing system (preferred, but not required)
SharePoint (preferred, but not required)
Envistacom is proud to be an Affirmative Action/Equal Opportunity Employer. Envistacom provides equal employment opportunity for all persons, in all facets of employment and maintains a drug free workplace and performs pre-employment substance abuse testing and background checks. We encourage minorities, women, veterans, LGBT and disabled individuals to apply.
Please - no recruiters or staffing agencies
Location Type: CONUS
Location: US-MO-St. Louis
External Company URL: http://envistacom.com/