The CCS Companies CSA- 1130a-8pm in Salem, New Hampshire
As a Customer Service Agent (CSA), you will be responsible for making payment arrangements and/or responding to routine consumer questions (calls) on behalf of our clients. We provide complete training and user-friendly scripts to guide you through each telephone contact. To be successful, you will need to maintain a customer service demeanor at all times. You will be thoroughly trained to negotiate the best possible payment arrangements and/or provide direction to help resolve consumer disputes.
High School Diploma or equivalent
Call Center experience preferred, but not required. We will train you
Customer Service experience a plus, but not required
Strong communication skills, friendly and professional demeanor
Ability to build rapport with consumers
Basic computer skills
Must be able to multi-task
A highly competitive wage and bonus program. Bonuses paid bi-weekly
Generous Paid Time Off
Excellent medical and dental coverage
Short and long-term disability insurance
401(k) plan with employer contributions
Paid training and tuition reimbursement
Employee referral program
Great culture, game room, etc.
To apply, please go to ccscareers.com or call 888.888.0087
Come Build a Great Career with Us!
Diversity candidates are strongly encouraged to apply
External Company Name: Enterprise Associates
External Company URL: https://www.ccscrm.com/