McDonald's Department Leader in RALEIGH, North Carolina
at the following location(s):
RALEIGH-FALLS (13334) - RALEIGH, NC
McDonald’s® company-owned and independent Owner-Operator restaurants are staffed by great people, and right now we’re looking for more of them. We are looking for people interested in satisfying careers with competitive benefits, people interested in growing and advancing, people with lots to offer, people like you! If you’re interested (and we sure hope you are), let’s get together.
Shift Leaders in our restaurants run shifts daily, making sure customers get a fast, accurate, friendly experience every visit. However, some of our strongest leaders are also in charge of Departments. These leaders’ responsibilities may include managing assigned Systems, like Training, Food Safety, and Internal Communications. Department Leaders are also responsible for setting goals for their departments, delegating tasks to their teams, following up, and reporting results back to their team and other leaderss.
The Hospitality Department Leader’s responsibilities may include making sure Crew and Shift Leaders deliver an outstanding guest experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter, McCafé, and Drive-Thru areas are organized for the best service.
The Quality Department Leader’s responsibilities may include making sure the restaurant delivers great quality food to customers quickly, that food is always safe, that food cost is controlled, inventory is completely on an assigned basis, and that all kitchen staff are trained in production procedures, including new items that are added to the menu.
The People Department Leader’s responsibilities may include making sure the restaurant hires qualified crew, trains them well, and schedules them to meet restaurant sales and profit goals. This manager’s responsibilities may also include making sure Crew get off to a good start at the restaurant and that they are recognized, motivated, and developed throughout their time working there. The People Department manager may also be in charge creating an enthusiastic environment in the restaurant as well as maintaining the store's crew room and training materials.
*Minimum 1 year of Quick Service Restaurant management experience (McDonald's preferred but not required) *ServSafe Certification *Reliable transportation *Strong communication, time management, and math skills *Ability to be transferred to any of our 9 locations with prior notice
This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s Corporation or McDonald’s USA, LLC. This means the independent franchisee, and not McDonald’s Corporation or McDonald’s USA, LLC, is alone responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, supervisions, staffing and scheduling. McDonald’s Corporation or McDonald’s USA, LLC will not receive a copy of any application you submit for this job posting and will have no control over whether you receive an interview and/or are ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisees’ employees. If you are hired for this job posting, the independent franchisee, and not McDonald’s Corporation or McDonald’s USA, LLC, will be your employer.
This job posting contains some general information about what it is like to work in a McDonald’s restaurant, but is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of the job.
McDonald’s Corporation is an equal opportunity employer committed to a diverse and inclusive workforce.