Robert Half International Customer Service Representative in PLAINFIELD, Indiana
OfficeTeam is currently seeking a contract Customer Account Executive for a client in Plainfield, Indiana. This position will cover our clients' busy season lasting through the end of January 2019. In this role you will processes orders, prepares correspondence, and fulfills customer needs to ensure a high level of customer satisfaction. Supports sales and account team, and is directly responsible for small book of business ? Processes orders, invoices, credits/returns and responds to customers? inquiries or complaints regarding company?s products or services. ? Researches problems using policies, procedures or practices and coordinates problem resolution with appropriate departments. ? Informs customers of standard procedures or resolution of problems. ? Follows up, either verbally or in writing, to ensure proper customer satisfaction. ? Supports sales and key account team with sample requests and customer needs, particularly when sales team is out of the office. ? Manage small book of business < 100 accounts. ($450K ? 510K total volume) ? Fields and communicates quality concerns from customers. ? Performs other duties as assigned.
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888.981.6731 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
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Req ID: 01430-0010676162
Functional Role: Customer Service
Postal Code: 46168-7620
Compensation: $15.20 to $17.60 per hour
Requirements: ? Pleasant and professional telephone presence. ? Strong teamwork skills. ? Good oral and written communication skills. ? Ability to make decisions and work with little supervision. ? Excellent organizational skills with strong attention to detail. ? Flexible, able to adapt quickly, and possesses strong problem solving abilities. ? Proficient with basic computer hardware and software (Word, Excel and AS400). ? Ability to work under pressure and balance multiple tasks.