Acadia Healthcare Social Services Coordinator - Full time in Philadelphia, Pennsylvania
Belmont Behavioral Hospital is a premiere provider of comprehensive treatment for mental health conditions and substance abuse problems. Having been in operation for over 75 years as one of the most prominent providers of behavioral healthcare treatment services, Belmont is proud to offer high quality and specialized programming options for children, adolescents, adults, and older adults who are suffering from psychiatric concerns and chemical dependency.
We are currently seeking a Full time Social Services Coordinator, in our Social Services/Case Management Department.
Social Services Coordinator, provides full-time support to the Social Services/Case Management department which includes over thirty employees. Responsibilities include mental health court coordination for adults, general office management, managing incoming calls, staffing coordination, transportation coordination, managing departmental expenses, timekeeping, coordinating visits from external agencies, typing reports and correspondence, supporting the onboarding of new employees, support department auditing initiatives and other duties as assigned to support the functioning of the department and hospital at large. This is largely an administrative position though there is direct involvement with patients who require civil commitment hearings. The job functions are wide-ranging and require a person with flexibility, initiative, and the ability to work independently.
The ideal candidate will:
Bachelor's degree in a relevant academic discipline required.
Office/administrative management experience.
Advanced computer skills including Microsoft Office; especially Word, Excel, and PowerPoint.
Excellent verbal communication, specifically telephone skills, and de-escalation skills.
Knowledge of office administration procedures with the ability to operate most standard office equipment.
Ability to work professionally with sensitive, proprietary data & information while maintaining confidentiality.
Excellent interpersonal skills including the ability to interact effectively and professionally with individuals at all levels; both internal and external.
Ability to work within a medical model.
Exhibits understanding of the impact of trauma and the ability to work with high risk populations using a strengths-based approach.
Comfort working with challenging populations including those with severe and persistent mental illness and behaviors including self-injury, suicidal behavior, aggressive behavior, and impaired hygiene.
Exercises sound judgment in responding to inquiries; understands when to route inquiries to next level.
Self-motivated with strong organizational skills and superior attention to detail.