Catholic Health Initiatives OCCUPATIONAL THERAPIST in PENDLETON, Oregon
Assesses, plans, and implements specific occupational therapy treatment programs for individual patients. Collaborates with interdisciplinary treatment team. Supervises work of support personnel.
Maintains established policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards.
Evaluates patient upon initial encounter to determine need for occupational therapy intervention and makes referrals to other treatment team members as deemed appropriate.
Develops realistic goals with patient input; explains treatment plan and goals to patient.
Plans occupational therapy treatment program for each patient based upon interpretation of evaluation results; interprets evaluation findings for patient, family, and treatment team members.
Implements treatment or supervises treatment provided by Certified Occupational Therapy Assistant, or occupational therapy student. Delegates routine care to supportive personnel as appropriate. Acts in a supervisory role to ensure proper execution of tasks.
When treating Medicare patients, collects data necessary for Medicare billing and provides the necessary billing documentation to the Medicare claims coordinator for billing purposes.
Values Behaviors: It is essential that all employees are able to support the values of St. Anthony and Catholic Health Initiatives. Each person is expected to interact effectively with physicians, patients, visitors, and staff, as well as demonstrate a commitment to service, hospital values, and professionalism through appropriate conduct and demeanor at all times.
Pass a Smile! (First Impressions)
Initiate greetings with a smile, eye contact, open body language, and a handshake or touch.
Use patient or co-worker’s name in conversation.Be genuine.
Listen attentively and confirm back to customer what you have heard.
Always say “hello” with a smile to patients, visitors, and co-workers in hallways and elevators.
Celebrate Differences! (Diversity)
Treat all patients, visitors, and co-workers with respect as unique, valued individuals.
Provide the highest level of service to everyone, regardless of who they are.
Create a supportive environment and encourage people to freely express themselves.
Behave in a professional, collaborative, supportive manner, regardless of personal feelings.
Look the Part! (Professional Image)
Make sure employee badge is visible and appropriately places.
Stay well groomed.
Keep clothing neat, clean, and in accordance with department and hospital policy.
Ensure that personal conversation, demeanor, and all behaviors present and “on-stage” appearance.
Maintain an attitude of confidence and proficiency.
Make it Right! (Service Recovery)
Anticipate and correct problems before they become complaints.
Acknowledge mistakes when they occur, without placing blame.
Apologize for the mistake, even if you are not at fault.
Make amends for mistakes by taking corrective action as a tangible indication of our sincere regret.
Let’s Talk! (Communication)
Follow through on all requests and promises in a timely manner.
Whenever you see a person who needs help, ask them “What can I do for you?”
Respond in a timely manner to all requests – conveying clear, concise, and accurate information.
Answer all phones and call lights by the 3 rd ring.State name, department, and give appropriate greeting.Always use a friendly tone.
Lean on Me! (Teamwork)
Balance personal agenda with team and organizational goals.
Value all team members and their opinions by treating everyone equally and with respect.
Seek to resolve conflicts in a respectful way.Do so directly with the individual(s) involved and promptly.
Arrive on time to report and listen quietly.
Fully share information that people need to do their job.
Express ideas, opinions and reactions constructively.
Welcome to our Home! (Safe/Healing/Calm Environment)
Maintain a safe, neat, clutter-free work environment.
Pick up linen and put it away.
Keep voice down in and around “on-stage” areas.
Recommend changes to policies, procedures, and environment to enhance everyone’s ability to provide optimum service to all patients, visitors, and employees.
Keep in Touch! (Provide information and explanations)
Apologize for delays and inconveniences.
Communicate anticipated timeline for procedures and keep family updated.
Use easily understood and appropriate language when giving information to patients, visitors and co-workers.
Avoid technical and professional jargon and acronyms.
Privacy Matters! (Privacy/Confidentiality)
Always knock before entering.
Be sensitive to individual privacy needs.
Always speak kindly and positively about patients and co-workers.Show in all ways that patient is the first priority.
Maintain strict confidentiality at all times with patient, visitors, co-workers, physician information, and with proprietary organizational information.
Thank Somebody! (Recognition/Appreciation)
Find ways to specifically recognize and appreciate a co-worker.
Catch people doing something special and let them know you appreciate it.
Commend a team member when they demonstrate one or more of our customer service standards and behaviors.
Openly praise and acknowledge the good work of co-workers by announcing specific professional and personal accomplishments.
Show the way! (Give Directions)
Make it your job to know where services are at in the facility.
If someone appears to needs directions, offer to help.
Offer to escort patients and visitors to their destination.
If unable to personally escort, take him/her to someone who can, or show him/her the way with a facility map.
Do chart reviews, stocking department, etc. with free time.
Keep Growing! (Technical competency)
Maintain a high level of competence; continue to grow in skill and encourage others to do the same.
Consistently demonstrate excellent technical knowledge on the job.
Encourage and contribute innovative ideas and ways of doing things that increase efficiencies.
Performance Improvement: Understands and actively supports the organizational and departmental Performance Improvement Initiatives.
a. Can verbalize employee’s overall responsibility and role in the St. Anthony Performance Improvement Program.
b. Can identify P.D.A.C. as St. Anthony’s guide for Process Improvement.
c. Can submit evidence of participation in a Performance Improvement activity completed within the last 12 months. (Organizational, departmental, or individual.)
Terminates occupational therapy services when patient has attained maximum benefit from occupational therapy; provides inservice education to members of treatment team to ensure follow-through of treatment program.
Conducts and participates in training medical and nursing personnel in occupational therapy techniques and objectives.
Evaluates, records and reports on patients progress for review by other members of the rehabilitative team. Communicates effectively with physician, other members of rehabilitation team and others as indicated regarding treatment plan and patient response to plan.
Completes all required documentation thoroughly and in a timely manner.
Participates in educational programs and inservice meetings. Participates in continuing education program to ensure appropriate units are attained for maintenance of State license.
Attends meetings as required.
Performs other related duties as assigned and requested.
Age Specific Population Served:
o Neonatal (0-28 days) o Infant (28 days – 1 yr.) x Pediatric (1 – 12 yrs.)
x Adolescent (12 – 20 yrs.) x Adult (20 – 61 yrs.) x Geriatric (62 yrs. )
Knowledge, Abilities, and Skills:
Ability to prioritize, organize and use time management skills, problem solving skills and productive communication skills. Must possess a high degree of precision and accuracy. Good written and oral English communication skills; excellent interpersonal skills.
PHYSICAL AND MENTAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand. The employee regularly is required to walk, talk, read, write, and hear. The employee is frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and risk of radiation. The noise level in the work environment is usually moderate. Security Access: High “Incumbent has access to restricted or confidential patient information and must comply with the terms of the St. Anthony Hospital Security Policies as it applies to their job role.”
Education and Experience:
Bachelor’s degree in Occupational Therapy from accredited AOTA program.
Possession of State of Oregon occupational therapy licensure.
Job Professional Clinical/Allied Health
Primary Location OREGON-PENDLETON-ST ANTHONY OUTPATIENT PT CTR
Daily Schedule S-S
Scheduled Hours per 2-week Pay Period 80
Weekends Required Occasional
Req ID: 2018-R0183621
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.