VMware Business Transformation and Automation Program Manager in Palo Alto, California

VMware’s a fast pace, rapidly growing environment, and will require flexibility to roll up sleeves to participate in various roles to deliver success! Our Program Manager will be responsible for working with key business functions and IT teams to enable new business models, deliver innovative capabilities and process improvement to support VMware’s growing business. In addition to solid program management skills and experience, this individual should have domain expertise in Sales, Quote to Order and Order to Cash business processes and systems, including SFDC, Oracle and SAP.


  • Planning & Strategy

  • Oversee business aspects of program by constructing of project teams, charters, project plans, contingencies, success metrics and ROI measurements

  • Work cross-functionally to establish and manage appropriate team structure for successful delivery across impacted organizations.

  • Project Execution

  • Manage all phases of program to success, including initiation, planning, definition, design, development, testing and deployment cycles

  • Drive definition of business solution concepts in partnership with IT and business constituents

  • Align program with other VMware initiatives and manage cross project dependencies

  • Drive cross functional implementation of policies and procedures

  • Stakeholder/Cross-Functional Team Management

  • Establish a clear RACI around project roles and responsibilities.

  • Manage cross-functional global teams (IT, business, 3rd party vendors, etc.) in a matrix management framework

  • Ensure successful working relationships among project teams

  • Change Management & Communications

  • Facilitate change management and communication planning activities through project lifecycle

  • Drive regular forums to update business communities and steering committee on progress, status and issues

  • Risk/Issue Management

  • Foresee, manage, and raise appropriate visibility to risks and issues.

  • Drive resolution of any conflicts and escalate as needed to avoid roadblocks

  • Governance

  • Help in establishing standards for program management (monitoring and governance) including processes, appropriate project controls, methodologies, metrics, reporting, and tools to ensure the development and use of program/project management

Qualifications & Experience:

  • Education/Training

  • Project Management certification or equivalent (required)

  • BS/BA degree in Business; MBA or Masters (preferred)

  • Process Excellence training (preferred)

  • Experience

  • 10+ years project related work experience

  • 7+ years’ experience leading major Programs/Projects in a complex, global corporate setting

  • Project Management and SDLC lifecycle experience, waterfall and agile methodologies

  • Program management consultancy experience is a plus

  • Key Traits

  • Must be a self-starter, motivated individual who works well under pressure

  • Ability to multi-task, prioritize and coordinate tasks to meet multiple deadlines

  • Ability to drive collaboration with executives, business and technical teams to achieve effective solutions

  • Outgoing and comfortable building cross-functional relationships

  • Effective communication skills with all levels of management

  • Flexible and resilient, comfortable with ambiguity, adaptable to a high-change environment and open to new concepts and/or processes

  • Conflict resolution and negotiations skills to resolve disagreements quickly and effectively, bringing a problem-solving attitude to conflicting approaches and priorities involving others

  • Ability to think strategically

VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. VMware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.