TransPerfect Litigation Support Analyst in New York, New York


Create, implement and manage electronic discovery solutions for the culling, processing, hosting and conversion of electronically stored information (ESI) for end clients consisting of mainly law firms and Fortune 500 companies.

Please note the shift that is available:

  • Sun-Thurs 11pm-7am

Position responsibilities:

  • Oversee full life cycle of projects according to client parameters.

  • Use LAW to process data, setup print projects, and build out scan projects.

  • Track delivery schedules, ensuring proper quality assurance, and manage changes in work scope.

  • Communicate with clients and proactively offer solutions to improve their workflow through the life cycle of a case.

  • Perform demonstrations of web hosting software, both online and in person.

  • Be available to answer client questions about web hosting software and perform various administrative functions of the application(s) to meet clients’ needs.

  • Monitor multiple projects and jobs to ensure deadlines are met.

  • Ensure smooth transition of work between day and evening shifts.

  • Develop and utilize strong analytical skills to research potential solutions and determine appropriate course of action.

  • Ensure jobs are completed according to client, and industry standards, and that job specifications and deadlines are adhered to.

  • Maintain accurate and current records of all aspects of a project relating to job tracking, specifications, and chain of custody related documents.

  • Perform other special projects or duties when required.

  • Bachelor’s Degree in related field, a strong technical background is helpful.

  • Minimum 1 year experience utilizing LAW PreDiscovery or IPRO.

  • Knowledge of MS Office applications required.

  • Available to work overtime, including evenings and weekends.

  • Available by phone or email when out of the office as needed.

  • Ability to work well under pressure and meet tight deadlines.

  • Strong organizational skills.

  • Excellent customer service skills.

  • Strong written and oral communication skills.

  • Positive attitude and ability to develop and implement new ideas to create customized solutions on a client by client basis.

  • Ability to convey technical processes and terminology into easy to understand language.

Valued but not required skills and experience:

  • General knowledge of discovery phase of litigation

  • Knowledge of SQL and/or Visual Basic

  • Experience with Relativity, Concordance, Summation, or IConnect is a plus

TransPerfect Legal Solutions (TLS) is the industry leader in multilingual legal support services. Since 1992, we have been providing a comprehensive suite of solutions that facilitates every aspect of our clients' legal matters. From court reporting and e-discovery for litigation to virtual data rooms for M&A and bankruptcy cases, TLS is a one-stop-shop for the global legal industry. As a specialized division of TransPerfect Inc., the world's largest privately owned language services provider, we are the only legal support services provider that also offers a full array of translation, interpretation, and other multilingual solutions.

For more than 25 years, TransPerfect has provided comprehensive language and technology solutions to help our clients communicate and conduct business more effectively in a global marketplace. Equipped with a quality management system certified to both the ISO 9001:2008 and EN 15038:2006 standards, TransPerfect provides a full array of language and business support services, including translation, interpretation, multicultural marketing, website globalization, subtitling, voiceovers, staffing services, e-learning and training, and legal support services. TransPerfect also offers a suite of next-generation technologies that significantly reduce costs and improve consistency throughout the translation process, making TransPerfect the vendor of choice for the world's leading multinationals.

With annual revenues of over $600 million, TransPerfect is the world's largest privately held provider of language services and technology solutions. From offices in more than 90 cities on six continents, TransPerfect offers a full range of services in 170+ languages to clients worldwide. With an unparalleled commitment to quality and client service, TransPerfect is fully ISO 9001 and EN 15038 certified. TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong.

TransPerfect offers a comprehensive benefits package including: medical, dental, vision, 401k, paid time-off, company sponsored life insurance, short term and long term disability, flexible spending account options, and a pro-active and accessible HR department that focuses on the staff’s health and happiness.

TransPerfect is an equal opportunity employer.

For more information on TransPerfect Family of Companies, please visit our website at

ID: 2018-11020

External Company Name: TransPerfect Translations

External Company URL:

Street: 216 East 45th Street, 4th Floor