Dell Account Manager 2, Inside Sales in Nashville, Tennessee
Dell is looking for Account Managers, Inside Sales Roles
In this role you will be a trusted advisor and will work with Dell customers in complex environments to devise new and innovative solutions to business challenges. You will engage cross-functional resources, regardless of geographic location, in order to achieve goals and meet customer needs.
Focused on building relationships and becoming a trusted technology advisor to our customers.
Includes out-bounding calls to drive new business acquisition with established and new customers.
May have some involvement in outside sales leads with Sales Representative support.
Ability to be a trusted business advisor to the customer and uses in-depth knowledge of Dell’s technology, products and services to help customers formulate direction.
Ability to utilize strategic probing to identify, evaluate, and recommend alternative business solutions.
Analysis of multiple market factors to both anticipate/identify customer problems/needs and recommends appropriate solution.
Effectively balance demands from multiple stakeholders.
Effectively balance short term and long term priorities.
Develop and implement strategic account plans that drive the attainment of critical business objectives.
Ability to be Involved in contract negotiation and possesses strong financial/business and pricing knowledge.
2+ years of sales/customer service experience, account management experience a plus
Bachelor’s Degree preferred
Strong organizational skills
Effectively use software packages such as Microsoft Word, Excel, and PowerPoint
Strong knowledge of computer hardware, software, & peripherals
Demonstrate strong verbal and written skills
Knowledge of applicable Dell technology, products, and services and is able to identify how these products and services align to customer needs