Capital One Principal Project Management Specialist in Muntinlupa, Philippines
Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila)
At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
Principal Project Management Specialist
To manage the successful planning, development, administration and execution of projects by identifying project requirements, defining scope and allocating resource (i.e manpower, technology and capital resources, and scheduling resources). To be responsible for building and handling cross-functional teams and forming them into productive, self-directed work group/streams.
1. Project Planning
Builds a project plan to lay-out timeline, scheduling an resource allocation
In-charge of setting-up project in place by assessing project complexity and scope
Identifies, organizes, and prepares the specific project needs/requirements to accomplish activities
2. Project management and administration
Determines how implementation of project will occur which may involve transition, migration and/or integration of processes, activities, or resources
Coordinates the activities to meet all planning requirements and process controls
Oversees all communications related to the project
Evaluates the quality and timeliness of project milestones achieved; Reviews planned vs. actual resources, including budget, manpower, etc.
Handles more than one project at the same time
Ensure that sound practices are taking place. Replace old processes with newer ones where feasible, and provides feedback for efficiencies
3. Organizational Collaboration
Builds cross functional teams by identifying and assigning project managers on vertical streams and drives the integrated output of these teams
Manages multiple groups (i.e. Digi Ops, Payments, BB Core, BB Payments) under the operations department in project set-up and execution to ensure proper structure and governance is in place
Works closely with line managers in all departments including HR, IT, Compliance and controls to properly identify work scope and work stream
4. May be assigned/rotated across related sub-functions including
but not limited to sub-functions within Operations
5. All other job-related duties that may be assigned from time to time
Candidate must posses at least a Bachelor's/College Degree, any field.
At least 5 years of working experience as a Project Manager in a call center environment, shared service company, or a multinational company
Project Manager Professional (PMP) Certification is an advantage
Must have end to end experience in project management
Strong collaboration and influencing skills
Results orientation with a bias for action, versatility, and adaptability
Strong quantitative, analytic and project management skills
Effectively communicates key messages for projects
Accurately assess, systematically manage and report risks/issues associated with project
Thrives in an environment with changing priorities
Proficient in Microsoft Office (MS Word, Excel, and PowerPoint)
Must be willing to work in a mid shift or flexible type of schedule
Must be willing to work in Alabang, Muntinlupa