Radisson BLU MOA Room Attendant - Radisson RED Minneapolis Downtown in Minneapolis, Minnesota
Join the RED Community and be part of the Housekeeping department at the new Radisson RED Minneapolis Downtown! As a Room Attendant, you will support the overall guest experience by providing guests with clean, welcoming, comfortable and safe rooms. Responsibilities include: Per brand standards, cleans assigned guest rooms or suites which includes making beds, vacuuming, dusting, arranging room furniture if required, and cleaning bathroom. Empty all trash containers and replace with fresh liners. Restock usable items in guest rooms or suites, i.e., soap, towels, paper items Ensure removal and appropriate disposition of guest room trays, dinner, glass and silverware. Clean and vacuum exterior entry and hallways. Keep linen closets and supply areas clean and organized. Ensure guest laundry and dry-cleaning orders are attended to promptly. Notifies supervisor promptly of any special guestroom or suite issues including reporting of any maintenance needs. Promptly handles guest complaints or requests and refers to supervisor if unable to handle. Embraces the RED service philosophy: gives personal attention, takes personal responsibility and uses teamwork when providing guest service Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems Provides genuine hospitality and teamwork on an ongoing basis Assumes the responsibility to notice when the guest is not satisfied and works to resolve Requirements: 1+ year of hospitality experience in housekeeping. Strong verbal and interpersonal skills. Works well independently and as part of a team. Strong attention to detail. Commitment to exceptional guest service. A positive attitude. Physical Demands Perform repetitive hand and arm movements. Occasional lifting of up to 50 pounds Ability to pull , push up to 100 pounds. Must be able to squat, bend, kneel and twist Ability to stand for long periods of time. We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.