Compass Group, North America OPERATIONS MANAGER 1 in MEMPHIS, Tennessee
We have an opening for an Operations Manager* *position.
Location: Memphis, TN /Note: online applications accepted only./
If you have a positive attitude and a love for learning, you may be interested in joining our team.
Crothall Healthcare, a division of Compass Group North America, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, business facilities management and clinical engineering. Crothall is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.
Full time associates at Crothall are offered many fantastic benefits such as:
Flexible Spending Accounts (FSAs)
Employee Assistance Program
Life Insurance for Associates and Eligible Dependents
Short Term Disability (STD) and Long Term Disability (LTD)
Accidental Death & Dismemberment (AD&D) Insurance
And other voluntary benefits
*Job Summary: *Responsible for assisting in the successful operation and customer service of the EVS Department.
Working as an Operations Manager, you are responsible for assisting senior EVS leaders in directing and overseeing the operational needs of the Housekeeping Department. You will coordinate the tasks of the front-line staff. You will serve as a liaison between administration and hospital departments and provide the highest possible level of service.
Establishes and annually reviews standards and work procedures for all Housekeeping staff
Plans work and staffing schedules and areas of work to ensure adequate services are rendered
Assists in the hiring process; interview, hiring and training of new associates
Orients, develops, and supervises all supervisory/housekeeping staff
Conducts regular inspections and makes recommendations to the facility
Monthly reporting of goals, accomplishments, and future plans
Staff education and training
Communication with staff, administration, and other departments
Coordination of outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program)
Four year college degree, military experience, or equivalent work experience required
At least one year of supervisory experience in housekeeping or service-related field with high customer/client contact required
Demonstrated progressive growth in the field of health care housekeeping or facility maintenance preferred
Ability to communicate effectively in written format and oral presentations
Ability to multi-task and establish priorities
Ability to maintain organization in a changing and stressful environment
Exhibit initiative, responsibility, flexibility, and leadership
Possess a thorough knowledge of contract administration and office procedures
Military Transferrable Skills:
Non Commissioned Officer E4+ with experience in Planning, developing and directing logistics
All military branches with experience of supervising a group of soldiers of 15 or more
Troubleshoots, isolates and identifies causes of equipment malfunction
Teaches technical skills to lower grade soldiers
Prepares costs and labor estimates
About Compass Group: Achieving leadership in the foodservice industry
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. /*Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)./