Compass Group, North America OPERATIONS MANAGER 1 in MEMPHIS, Tennessee

  • We have an opening for an Operations Manager* *position.

  • Grade: 10

  • Location: Memphis, TN /Note: online applications accepted only./

  • Schedule: 2p-12p

If you have a positive attitude and a love for learning, you may be interested in joining our team.

Crothall Healthcare, a division of Compass Group North America, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, business facilities management and clinical engineering. Crothall is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.

Full time associates at Crothall are offered many fantastic benefits such as:

  • Medical

  • Dental

  • Vision

  • Flexible Spending Accounts (FSAs)

  • Commuter Benefits

  • Wellness Program

  • Employee Assistance Program

  • Life Insurance for Associates and Eligible Dependents

  • Short Term Disability (STD) and Long Term Disability (LTD)

  • Accidental Death & Dismemberment (AD&D) Insurance

  • Discount Marketplace

  • 401(k)

  • And other voluntary benefits

Job Summary

*Job Summary: *Responsible for assisting in the successful operation and customer service of the EVS Department.

Working as an Operations Manager, you are responsible for assisting senior EVS leaders in directing and overseeing the operational needs of the Housekeeping Department. You will coordinate the tasks of the front-line staff. You will serve as a liaison between administration and hospital departments and provide the highest possible level of service.

Key Responsibilities:

  • Establishes and annually reviews standards and work procedures for all Housekeeping staff

  • Plans work and staffing schedules and areas of work to ensure adequate services are rendered

  • Assists in the hiring process; interview, hiring and training of new associates

  • Orients, develops, and supervises all supervisory/housekeeping staff

  • Conducts regular inspections and makes recommendations to the facility

  • Monthly reporting of goals, accomplishments, and future plans

  • Staff education and training

  • Communication with staff, administration, and other departments

  • Coordination of outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program)

Preferred Qualifications:

  • Four year college degree, military experience, or equivalent work experience required

  • At least one year of supervisory experience in housekeeping or service-related field with high customer/client contact required

  • Demonstrated progressive growth in the field of health care housekeeping or facility maintenance preferred

  • Ability to communicate effectively in written format and oral presentations

  • Ability to multi-task and establish priorities

  • Ability to maintain organization in a changing and stressful environment

  • Exhibit initiative, responsibility, flexibility, and leadership

  • Possess a thorough knowledge of contract administration and office procedures

Military Transferrable Skills:

  • Non Commissioned Officer E4+ with experience in Planning, developing and directing logistics

  • All military branches with experience of supervising a group of soldiers of 15 or more

  • Troubleshoots, isolates and identifies causes of equipment malfunction

  • Teaches technical skills to lower grade soldiers

  • Prepares costs and labor estimates

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. /*Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)./