Gastroenterology of the Rockies Resulting Specialist / Rooming MA in Louisville, Colorado
About Us: Gastroenterology of the Rockies is a rapidly growing Gastroenterology practice in Colorado. This expanding practice is looking for a Resulting Specialist / Rooming MA to join our team. This is a full time position (40 hours per week) Monday through Friday. This position is required to work at our Louisville location (Resulting) as well as some shifts at our Boulder County locations (Lafayette, Boulder, Longmont), and Northglenn as needed (Rooming MA).
Responsibilities: • Acts as the patient’s advocate to ensure optimum patient satisfaction with the experience and care they receive. • Contacts patients to advise the results of tests, or other appropriate information. • Contacts patients regarding Rx refills and schedules them for appointments that need medication refills. • Able to educate patients about GI specific conditions, tests and medications using language, terms and methods that the patient can easily understand. Ensures that patients are provided with appropriate written or verbal information. Asks questions and seeks clarification from providers and RNs when appropriate. • Document all patient interactions in the appropriate system in a timely and accurate manner and verify that all documentation is complete, concise and accurately reflects the complete situation and the care that was given. • Addresses tasks in a timely manner (within 7 days, as soon as possible for urgent tasks). Able to prioritize tasks appropriately. All electronic charting is complete, accurate and professional.
Requirements: • High School Diploma or equivalent • 1 - 3 years of experience in medical office environment. • A high level dedication to excellent patient care, office teamwork, detail and accuracy are required. • Must have good oral and written communication skills, good computer skills, be flexible and dependable, and be able to multitask in a fast paced medical office environment.
Perks: • Medical, Dental, and Vision Insurance • Paid Time Off • No weekend or evening shifts • All major holidays off • Paid Short Term Disability and Life Insurance • Profit Sharing Plan and 401K