Loyola Marymount University Study Abroad Advisor in Los Angeles, California

Position Information

Requisition Number: 0180233

Position Type: Staff

Division: Academic Affairs

Department: Study Abroad

Organizational Unit: Study Abroad

HR Classification Title: Study Abroad Advisor

Business Title: Study Abroad Advisor

Work Status: Full-time Regular

Hours Per Week: 40

Days of Week: M-F

Shift Schedule:

Specific Work Schedule:

Posting Options: Internal and External

Position Summary:

  • Under minimal supervision the Study Abroad Advisor manages a designated portfolio of semester and summer programs and advises LMU students throughout the entire Study Abroad process, offering guidance and support from the time a student begins an application to her/his successful return to campus after the program’s conclusion. This position works directly with LMU faculty members, partner institutions, and relevant LMU offices to ensure the success of the programs in his/her portfolio, and the students’ experiences on those programs. The position is responsible for maintaining complete student records, ensuring compliance with all LMU policies and processes.

Position Specific Responsibilities:

  • Advise students through the entire program application process. Offer guidance for program selection, identifying programs in accordance with students’ academic, career, and personal goals. Share and clarify campus resources for academic and financial planning. For each assigned program, act as the main point of contact for questions and concerns from students, their family members, and other constituents. (35%)

  • Ensure compliance with LMU policies and procedures for all applications to programs in the Study Abroad Advisor’s personal portfolio. Process and review completed applications (including reading and scoring application essays), and make recommendations for acceptance according to office protocols. Work directly with faculty members to confirm application approval process for summer programs. (15%)

  • Advise accepted students prior to their departure. Provide site-specific details including: flight and arrival information, course selection and registration, immigration requirements and processes, pertinent health and safety information. Resolve concerns along the way. (15%)

  • Provide personal support for students during their experiences abroad and surrounding their re-entry to LMU, troubleshooting any credit transfer issues as necessary and providing resources for continued support and opportunities on campus. (10%)

  • Maintain accurate online program brochures for each assigned program, working with Faculty Directors and partner institutions as necessary to make edits from year to year for summer and semester programs. Ensure that each assigned program’s application includes all necessary forms and procedures prior to each application cycle. (5%)

  • Represent the Study Abroad Office at external University programs, e.g., open house, orientation, family weekend, preview day, meetings of professional groups, etc. (5%)

  • Maintain knowledge of current trends, resources, and standards of good practice for professional management of Study Abroad programs. Attend relevant professional conferences as recommended by Director of Study Abroad. (5%)

  • Perform other duties as assigned or requested. (10%)

Experience/Qualifications:

  • Minimum 3 years of related experience. Some experience studying, working, teaching, and/or volunteering abroad. Some experience counseling, teaching, or working with students, preferably in a college setting.

  • Demonstrated knowledge of the various aspects of international travel (cultural considerations, immigration procedures, world geography, currency, politics, etc.).

  • Exemplary communication skills (both written and oral). Experience giving group presentations.

  • Highly developed organizational and leadership skills.

  • Ability to work effectively with faculty members, students, and other administrators from diverse backgrounds.

  • Ability to handle sensitive and confidential communications and documents.

  • Demonstrated computer competency and preferably knowledgeable of Microsoft systems.

Required Education:

  • Typically a Bachelor of Arts Degree in Liberal Arts or equivalent experience. Incumbent will be expected to continue upgrading knowledge, skills, and abilities needed to keep abreast of regulation/policy changes.

License/Certification/Registration Requirements:

Physical Demands (if applicable)

Special Instructions

Exemption Status: Exempt

Salary Grade Minimum:


Salary Grade Midpoint:


Posting Date 09/13/2018

Application Deadline Date:

Applicant Documents

Required Documents

  • Resume/CV

  • Cover Letter

Optional Documents