Acadia Healthcare Denials Liaison in Lemont, Illinois
Receives communication from the Utilization Management Department concerning insurance denials.
Provides communication between the patients and families/guarantors when a denial status is received.
Provides communication with the Aftercare Department, Finance Department and treatment team on insurance denials and status.
Assists in communication of discharge plans that is required by insurance companies.
Able to assist the Aftercare Department in obtaining supplies and maintaining organization.
Able to assist the Aftercare Department in completing initial assessments and presenting Continuing Care Plan to patient.
Works on Excel/computer spreadsheet to track data requested.
Completes all responsibilities as assigned by supervisory personnel.
Attends and participates in regularly scheduled staff meetings.
Participates in Quality Improvement activities.
Duties as assigned.
KNOWLEDGE AND SKILL REQUIREMENTS
Minimum of two years of experience in a mental health care setting.
Minimum of BA/BS preferred with 2 year residential experience.
Knowledge of relevant computer applications.
Able to provide excellent customer service via phone and in person.
Able to encompass team work and carry out duties independently and effectively.
Required to have organizational and multitasking capabilities.