Michigan First Credit Union Retail In-Store Branch Manager in Lathrup Village, Michigan

Job DescriptionLeader. Charismatic. Detail oriented. Problem solver. Team player. Does this sound like you? If so, we’ve got the perfect position for you as a Retail In-Store Branch Manager.As a Retail In-Store Branch Manager at Michigan First Credit Union, you’ll be challenged to deliver five-star service while building relationships with our members. We’re a family here, so outstanding teamwork is a must. Our number one goal is to provide our members, and potential new members, with personalized solutions suited to their financial situations, so they can walk out feeling happy, satisfied, and worry-free. What You’ll Do:ulliServe as a motivational leader and share your expertise in lending, investments and other banking products and services with members, potential members, and your team./liliProvide stellar service to Credit Union members. Ideal candidates will have a proven track record of delivering phenomenal service in a financial and/or retail environment and are comfortable with “needs-based” selling./liliServe as a face for our brand. Happy, confident, positive – that’s who we are. We want exceptional conversationalists with outgoing personalities that are passionate and enthusiastic about meeting and making connections with others./liliManage the details. You’ll be responsible for coordinating the deposit, lending and member services functions in accordance with policies and procedures. You will work closely with Vice President of Operations and Vice President of lending to ensure appropriate lending services are offered with efficiency and ease./liliTeach and inspire. Your team will look to you for guidance and you’ll set the tone for branch success. You will build a cohesive team and build the skill level of each individual team member./liliResearch. You’ll make recommendations for new, improved or expanded products and services based on feedback from store customers. You’ll also review other in-store operations to plan and direct sales programs that address emerging needs and potential members./liliFind better ways. Develop plans that increase material, machine, and team member efficiency. Review productivity standards regularly to reflect the traffic, volume and market opportunities for the branch. You will attain all branch goals while member service standards are followed at all times./liliCrunch the numbers. You’ll oversee the reporting and analysis of all branch accounting reports and schedules required by headquarters or regulatory agencies./liliAid with developing and conducting joint promotional opportunities with the retailer./liliHelp conduct promotions. Support the Credit Union in promoting products and services, and lead team members to do the same./liliEnsure the branch image is favorable and reflects a sound and secure financial institution that employs prudent housekeeping procedures, safety measures, and provides a pleasant atmosphere for members, including privacy, confidentiality, and ease of use./li/ul emWho We Are:/emSimply put, Michigan First Credit Union’s sole mission is to provide the highest quality member experience. Working here, you’ll get to participate in a strong culture centered around service, professionalism, and growth. The perks are pretty cool, too – we’re consistently named as a 101 Best Brightest Place to Work (nationally!) as well as several other local workplace awards, mainly because of our competitive pay, excellent benefits package, and supportive policies.Veterans encouraged to apply.Mich