Citi Business Lead Analyst in Jacksonville, Florida

  • Primary Location: United States,Florida,Jacksonville

  • Other Location: United States,New York,New York; United States,New York,Long Island City

  • Education: Bachelor's Degree

  • Job Function: Business Management and Admin

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: Yes, 10 % of the Time

  • Job ID: 18060208


The Business Lead Analyst will provide analysis and proposals to the Digital Client Experience (DCX) organization on optimization opportunities within business financial processes, expenses and productivity. In this position, he/she will act as a steward of expense management and held accountable to deliver a balanced solution of efficiency in meeting the organization’s financial objectives while preserving or improving the digital client experience. By leveraging data and financial analytics, understanding the digital landscape and relationships amongst the network of stakeholders, he/she will create an environment where performers are motivated to do the right thing and excel.

Key Responsibilities:

  • Oversee and manage end to end business coordination of DCX’s key financial, budgeting and forecasting processes.

  • Offer counsel, guidance and training on financial analysis, expense and productivity management processes to the DCX organization.

  • Build strong relationships and liaison with DCX Sr. Management, financial partners, business, technology, and operations in support of DCX’s main financial processes and metrics.

  • Manage and maintain business analytics to include: reporting, process development and improvement, financial, revenue and productivity scorecards.

  • Operate independently and own analysis that will result in opportunities or improvements in financial management, budget tracking, month end flash and business case analysis.

  • Prepare and present analysis and recommendations to senior audience.

About Citi

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.

Citi’s Mission at and Value Propositionexplains what we do and Citi Leadership Standards at explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.

Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop to are widely available to all.


  • Bachelor's degree in Finance, Accounting or Business Administration and Management; MBA preferred.

  • 5-7 years of relevant experience, preferably in a large complex organization with responsibilities across multiple functions and geographies - able to set priorities and ‘triage’ in a fast-paced, dynamic environment.

  • Financial analytics capabilities with strong organizational skills – ability to understand big picture and get into the intricate details.

  • Foster analytical skills to critically evaluate data gathered from multiple sources, reconcile conflicting information, and decompose high level information into actionable opportunities.

  • Formulate actionable, value add solutions and managing proposals and recommendations to leadership.

  • Demonstrated ability to synthesize information, prioritize business goals and drive results with a high sense of urgency.

  • Strong knowledge of Excel and process management skills.

Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.