Catholic Health Initiatives Trainer-Epic Cred - System Training (Days) Full Time in HOUSTON, Texas

Trainer-Epic Cred - System Training (Days) Full Time


Baylor St. Luke’s Medical Center - A quaternary care facility that is home of the Texas Heart® Institute, a world-class cardiovascular research and education institution founded in 1962 by Denton A. Cooley, MD–consistently ranked as one of the nation’s best in Cardiovascular Services & Heart Surgery. The first hospital in Texas and the Southwest designated a Magnet® hospital for Nursing Excellence by the American Nurses Credentialing Center, receiving the award four consecutive times. Baylor St. Luke’s is home to three freestanding community emergency centers (Holcombe, Pearland, and San Felipe) offering adult and pediatric care–treating more than 51,000 patients annually. The hospital holds a collaborative partnership with Baylor College of Medicine and affiliations with The University of Texas Medical School at Houston, The University of Texas Medical Branch (Galveston), Houston Baptist University, and Prairie View A&M University.


Responsible for assisting in the development and implementation of Epic training programs within the Epic application. Assist in developing and maintaining training materials as well as delivering training through the mediums deemed appropriate by management and/or senior staff (e.g. classroom, one-on-one). Administer proficiency assessments and evaluation processes to determine compliance and understanding by participants. Collaborate with other members of project and training team to assist in developing and maintaining the training program.



Education and Licensure Required:

  • High School Diploma/GED

  • Epic credentialing required

Minimum Experience:

  • One (1) year experience developing training programs in an academic medical center setting using adult learning theory

  • Experience with Epic Ambulatory/Inpatient end-user training delivery at 2-3 implementation sites prior to go-live

Minimum Knowledge, Skills, and Abilities:

  • Demonstrated training delivery experience and ability across EPIC applications and/or EMR systems

  • Excellent customer service skills

  • Highly effective written and verbal communication and interpersonal skills

  • Strong organizational skills in managing multiple priorities

  • Proficient in Microsoft Office applications Word, Excel, and PowerPoint, as well as Learning Management Systems (LMS)

  • Knowledge of technical instructional design techniques for instructor-led and individual on-the-job learning and related software applications


  1. Assist in developing and implementing training programs and materials to support users of Epic applications and clinical information systems.

  2. Review, understand and interpret clinical and non-clinical workflows, processes, and terminology in order to translate information into educationally sound training content.

  3. Identify opportunities for process improvement in support of Epic training initiatives.

  4. Responsible for managing classroom logistics, including set-up, materials, supplies, and equipment prior to conducting Epic training classes.

  5. Communicate training environment issues or curriculum updates to Principal Trainers to ensure updates/changes are made timely and continue to meet end-user needs.

  6. Analyze system reports to ensure training is accomplishing desired objectives, and make recommendations for improvement.

  7. Maintain knowledge and stay updated on Epic system changes and enhancements.

  8. Review new application enhancements/upgrades and assist with development of implementation and rollout plans to impacted departments and users.

  9. Participate in the Credentialed Trainer Program and maintain credentialing in assigned Epic application module.

  10. Additional duties as assigned.

Job Professional Non-Clinical


Daily Schedule FT

Scheduled Hours per 2-week Pay Period 80

Weekends Required Occasional

Req ID: 2018-R0181883

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.