Marriott Supervisor, Front Office in Macao S.A.R.,

Job Number 17001Y0N

Job Category Rooms and Guest Services Operations

Location Sheraton Grand Macao Hotel, Cotai Central, Macao S.A.R., Macao VIEW ON MAP

Brand Sheraton Hotels & Resorts

Schedule Full-time

Relocation? No

Position Type Non-Management/Hourly

Start Your Journey With Us

Start Your Journey With Us

Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With over 6000 properties, you’ll find us in your neighborhood and in more than 122 countries across the globe. Learn about our 30 hotel brands at www.marriott.com/marriott-brands.mi . Find Your World.

Sheraton Grand Macao Hotel, Cotai Central is part of the Marriot International family which located on the Cotai Strip. The World’s largest Sheraton’s with 4,001 guest rooms and suites. The hotel’s two stunning towers included seven restaurants and lounges, over 9,000 sqm meeting space, fitness center, spa and three outdoor swimming pools.

萬豪國際是世界領先的酒店業,擁有多間國際知名品牌酒店,給予員工更多的發展機會促進成長並取得成功。萬豪國際旗下擁有超過6,000個物業,您將在鄰近及全球122多個國家和地區找到我們的身影。 請瀏覽 www.marriott.com/marriott-brands.mi 了解30個酒店品牌的更多資訊。 尋找你的世界。

位於路氹金光大道的澳門喜來登金沙城中心大酒店是萬豪國際大家庭的一部分。這是全球最大規模的喜來登酒店,擁有4,001間客房和套房。酒店的雙塔樓共設有七間餐廳和酒吧,此外更設有面積超過9,000平方米的會議空間、健身俱樂部、水療中心以及三所室外泳池。

Job Summary

Supervisor, Front Office – To Oversee the daily Front Desk operations by creating meaningful touch points and experiences to ensure that customer satisfaction is maximized. To support the overall Guest Arrival Experience, reinforce guest recognition and assist the Guest Services Manager in problems resolution.

Job Requirements

· High school, diploma in hotel management or equivalent education required

· Must be able to speak, read, write and understand English. Additional knowledge of international and local languages is appreciated but not mandated

· Good organization and problem-solving skills

· Highly conversant with Opera system and other related IT programs

· Minimum of 1 year experience in a five-star property in a similar position.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.