UnitedHealth Group Emergency Room Patient Care Coordinator (Part Time Overnight Shift) - Glendale, CA in Glendale, California

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making Healthcare data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life’s best work. SM

As admitting professionals, we are often the first contact for our patients and their families. As such, we value representing an important first impression. Our professionalism, expertise, and dedication help ensure that our patients receive the quality of care they need. We are diligent in obtaining complete and accurate insurance and demographic information in a timely manner. This enables us to provide high quality, compassionate health care services to all who need them, regardless of their ability to pay.

We are seeking an energetic candidate for our Emergency Room department. The perfect candidate will facilitate the patient admission flow, including patient identification, accurate demographics, insurance authorization, notification and verification of insurance benefits in order to obtain accurate and prompt reimbursement. Additional duties include: providing information and answering questions about payment assistance collecting co-payments, patient liabilities and entering all necessary information into the hospital computer system.

Primary Responsibilities:

  • Obtain Benefits and Insurance Verification

  • Point of Service Cash Collections, Co-pays, Deductibles and Coinsurance

  • Obtain Consent for Medical Treatment and other Compliance as necessary

  • Accurate Computer Data Entry

  • Scanning

  • Register and Pre-Registeri Patients for Emergency, Elective and Scheduled Cases

  • Work with various systems including the Patient Registration and Electronic Medical Record

Required Qualifications:

  • High School Diploma / GED (or higher)

  • 2+ years of Customer Service experience

  • Experience utilizing a computer and Microsoft Office: Microsoft Word, Microsoft Excel (ability to create, edit and save) and Microsoft Outlook (calendar and email management)

  • Comfortable working a 30 hour part time overnight shift (3:00pm - 1:30am, 6:00pm - 4:30am & 8:00pm - 6:30am) must be able to work any day of the week including holidays

Preferred Qualifications:

  • Experience with Healthcare Admissions or Registration

  • Insurance Benefits experience or knowledge

  • Meditech experience

  • Knowledge of Medical Terminology

Careers with OptumInsight. Information and technology have amazing power to transform the Healthcare industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life’s best work.

Diversity creates a healthier atmosphere : UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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