Citizens Bank Product Manager in Franklin, Tennessee

Description

Franklin American Mortgage is now part of Citizens Bank, N.A. By joining forces with Citizens Bank and complementing each other’s strengths, we’ll improve the breadth and depth of our capabilities. We strive to find talented, service-oriented professionals committed to excellence to join our customer-centric culture built around helping your customers and your community.Effective August 1, 2018, Franklin American Mortgage Company is owned and operated by Citizens Bank, N.A. Therefore, the individual hired to fill this role will be an employee of Citizens Bank.ResponsibilitiesProduct Manager is responsible for the success of the product by maximizing the output of the development team.Primary responsibilities include:Business champion for the project and enhancement efforts related to the product and responsible to short and long-term product visionEstablishes high level vision and goals to describe what the feature will do and for which user groupCommunicates vision and goals across the teamServes as the business process SMEUnderstands and translates business strategy and regulatory requirements into user storiesEnsures all user stories work together to meet overall scope and requirementsGathers input about what should be created, and understands the relative value of the functionalityProvides the necessary details and context to user stories so that the team can deliver the featurePartners with Scrum Lead to forecast resource capacity and allocationsManages and grooms the product backlogPrioritizes the product backlogParticipates in sprint planning sessions with the Scrum Master and development teamSupports testing and release of featuresCreates and drafts product acceptance criteriaAvailable during QA for validation and acceptance testingParticipates in UAT to help the business validate the user storiesCollaborates with release management team to proactively communicate releases to the business stakeholdersWorks directly with leadership within each function area to keep them aware of design specifications and/or changesBusiness champion for the project and enhancement efforts related to the product and responsible to short and long-term product visionEstablishes high level vision and goals to describe what the feature will do and for which user groupCommunicates vision and goals across the teamServes as the business process SMEOccasional evening and weekend work may be required as job duties demand

Qualifications

5+ years directly related experience including product owner/management or other lending industry experienceBachelor’s degree or combination of some college and experience, bachelor’s degree in computer science preferredExperience leading initiatives requiring strategy integrationPrevious experience as application developer, system analyst or engineer is highly desiredExperience working in an Agile development environment using Scrum methodologies requiredStrong written and verbal communication skillsDemonstrate exceptional analytical, problem solving and critical thinking skillsHigh degree of influential leadership across business lines and levels of employeesAbility to negotiate effectively with executive business partners and able to drive business needs forward with tight deadlinesAbility to work independently and part of a teamExcellent problem-solving skillsAbility to articulate complex ideas, presentations and plans simply and with clarity to all levels across the organizationHours & Work ScheduleHours per Week: 40Work Schedule: Monday through Friday#LI-KP2