AT&T Customer Service Representative in Englewood, Colorado

AT&T is hiring Customer Service Representatives for our Call Center in Englewood, CO.!

What’s in it for you?

Start with the paycheck: Customer

Service Representatives start between $11.02 and $16.72 per hour, you

will have the opportunity to receive an increase after only 6 months!

Also, Great Benefits, tuition reimbursement, discounts on products and

service, and much more.

Do you like helping people get the most out of the technology they love?

Is being part of an award winning team that passionately cares about

customers and delivers best-in-class service important to you? Then

you’ll love being a member of our customer service community. Our call

center representatives are the front line of our company, offering

solutions, identifying opportunities and serving millions of customers –

one at a time.

What does it take to handle customer

questions and concerns? Courtesy, professionalism and product knowledge.

The goal? Help customers and provide them with solutions. We’ll get you

started by providing on-the-job training and resources. On our team,

you’ll be an important part of shaping our customer experience – from

setting up new accounts, to answering questions and actively listening

for opportunities to expand and deliver great services.

Bottom line? When our customers think of AT&T, they’ll think of you.

PHYSICAL REQUIREMENTS

No physical requirements.

BASIC QUALIFICATIONS

TESTS:

Applicants will be expected to pass any assessments or tests associated with the position.

Study Guide for pre-employment screening (click the link below to open the study guide)

Mobility Call Center Assessment (MCCA) at https://intra.att.com/hronestopadmin/doc/MobilityCallCenterAssessmentxMCCAxTestGuide.pdf

SPECIAL JOB REQUIREMENTS:

•Specific job assignments may require day, evening, weekend or holiday hours. Occasional overtime may be required.

•May be required to work at other store locations.

TRAINING

•Classroom training.

•On-the-job training.

Provisions listed in these Job Descriptions may be changed or

modified by AT&T Mobility without prior notice at any time, at the

Company's sole discretion.