Essendant IT Access Control Supervisor in Deerfield, Illinois

Major Responsibilities

  • Day-to-day supervision of IT User Access staff, including scheduling, goals and expectations, discipline, and all management duties generally expected of supervisors in this organization.

  • Assist in the design, maintenance, and integrity of the user access structure.

  • Ensure the provision of all user access accounts is performed correctly and meet SLA requirements.

  • Ensure user access and business systems audits are performed in a timely manner.

  • Ensure service requests in the IT Service Management tool are created and maintained

  • Develop and maintain end user security access rules and profiles across multiple systems and platforms

  • Assist in documenting, analyzing, and streamlining application account provisioning processes

  • Perform administrative and user accounts controls in compliance with SOX requirements

  • Gathers, analyzes, and reports data documenting internal control processes

  • Proactively review IT control environment and provide recommendations on process / control improvement opportunities.

  • Conduct monthly, quarterly, and/or annual and ad-hoc IT security reviews or assessments and function as the point of contact for IT security related topics during internal/external audits or exams by regulatory agencies, examiners, or auditors

  • Support IT and the service desk by providing research and action on IT security events in systems and applications

  • Provide training to users as appropriate

  • Participates in 24x7 on-call rotation

  • Participate in project tasks as required

  • Create Knowledge Base articles as appropriate

  • Perform other job duties as assigned with a high degree of flexibility and professionalism.

Skills/Knowledge Required

  • Advanced time and project management skills, customer service and interpersonal skills, system diagnostic and communication (written and oral) are critical for success in this position

  • Good troubleshooting skills, critical thinking and knowledge in areas such as application and system access, user roles, proper permissions and segregation of duties, from a system administrator's perspective

  • Ability to evaluate findings based on quantitative and qualitative factors identified by SOX Process Owners, Internal Audit function, Management and our External Auditors to assess internal control environment impact and report results to process owners and SOX Program Lead

  • Ability to prepare draft audit reports in good form, with recommendations, appraisals, or analyses that will assist the area manager with the proper discharge of his or her responsibilities

  • Assist in account provisioning and de-provisioning processes

  • Ability to multi-task, prioritize and handle emergency situations

  • Ability to work independently, with a minimum of daily supervision, is critical for success in this position

Education and Experience

  • Bachelor Degree in Information Systems/Technology (or equivalent work experience)

  • Knowledge of Information Security Standards

  • Experience with access provisioning and monitoring control performance or assessment

  • Experience developing, documenting and maintaining access and security policies, processes, procedures, and standards

  • Certification and/or familiarity with Microsoft Active Directory, client server applications, UNIX, and web applications - preferred

  • Advance experience with user provisioning technologies, application and/or database security administration - preferred

  • Minimum 3 years or equivalent of information security principles, including risk assessment and management, threat and vulnerability management, incident response and identity and access management - preferred

  • Minimum of 2 years of dedicated experience in IT Security Administration - preferred

  • CISA, CISSP, PMP, PSP or other related professional security certifications - preferred

  • Experience as service desk or customer service analyst - preferred

Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.QualificationsRequiredPreferredLicenses & CertificationsRequiredPreferred