JPMorgan Chase CB - VP Admin Manager - VP in Dallas, Texas

CB Admin Management is a function within CB Business Support Management (BSM). The Admin Manager leads a centralized administrative team across the CB LOB’s/Regions to promote superior administrative coverage to the businesses. This incorporates admin talent development and mobility, objective performance evaluations and compensation for our administrative staff and unified communications.

The team works in partnership with respective business managers, senior management and all front office and related functional groups (Office Support Management, Finance, HR, Real Estate, Compliance, Technology, etc.).

Primary Responsibilities:

This position is accountable for:

  • Managing a team of approximately 30-40+ Administrative Assistants nationally either in a Region or a LOB

  • Ensuring exceptional and efficient end to end admin service delivery and business coverage

  • Managing the admin recruiting, hiring and training process

  • Managing the governance of core business processes

  • Ensuring admins are fluent in key policies and business practices (i.e. Expense Policy, etc.)

  • Independently owning all facets of the performance management process and compensation recommendations to ensure all firm requirements are completed thoroughly and timely

  • Maintaining regular communication with the business supported and partnerships with all constituents.

  • Driving LOB and CB wide initiatives.

The ideal candidate will possess the following:

  • A minimum of 5+ years of senior level administrative or other functional management experience, preferably in a large financial services organization. Internal candidate is highly preferred.

  • A strong track record in successful people, business and project leadership at both a local and regional level.

  • HR background and experience preferred

  • Exceptional communication skills- confident, organized and clear. Can effectively interact with all organizational levels.

  • Strong presentations skills and fluency in Microsoft Office Suite

  • Exceptional judgment

  • Partnership mentality- collaborative with strong presentation and influence skills.

  • Professional leadership- excels at motivating both individual and team performance. Fosters collaboration and recognizes accomplishments

  • Control orientation- Enforces a dynamic control/ compliance environment and continually mitigate risk in business processes Works with an appropriate level of independence to solve issues and escalates timely to the appropriate internal constituents

  • Drive for Excellence- Consistently seeks to exceed expectations and demonstrates continuous improvement in service levels and general performance/process productivity

  • Demonstrated thought leadership

  • Highly effective problem solving skills

  • Independence, organizational ability and consistently meets deadlines

  • Demonstrated experience in leading large cross business projects

JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.