National Aeronautics and Space Administration Management and Program Analysis Officer in Cleveland, Ohio
To receive consideration, you must submit a resume and answer NASA-specific questions. The NASA questions appear after you submit your resume and are transferred to the NASA web site. If you successfully apply, USAJOBS will show your application status as 'Received'. If your status is 'Application Status Not Available', you have not successfully applied. Do not rely on a USAJOBS email to confirm successful application. Only an email from NASA confirms a successful application.
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The incumbent serves as an expert consultant in the Center Operations Directorate responsible for planning, developing, evaluating and implementing the development of Lean Six Sigma programs and training for the Agency. Provides program management and oversight for the Lean Six Sigma programs and training. As part of Lean Six Sigma improvement events, provides facilitation and advisory services of multiple functional process teams integrating and re-engineering functional activities, organizational methods, processes and procedures for purposes of improvement for overall cost, quality and schedule impacts regarding business processes, metrics, data collection and analysis. In addition, provides Lean Six Sigma methodology, tools, techniques, and facilitation for Center Operations services delivered by the organization and other duties as required.
Serves as the Agency technical authority responsible for development of Lean Six Sigma at the Agency Level. Develops programs, plans, procedures and methods relevant to delivery of Lean Six Sigma improvement events and the Lean Six Sigma training classes.
Serves as technical lead responsible for managing assigned detailees,contract tasks and Agency-wide service contract activities. Responsible for all aspects of program evaluation and reporting including the preperation/review of process improvement data, audit and dispute resolution.
Benchmarks operations of other Federal agencies in order to develop plans, guidelines, standards and initiatives to improve overall outcomes in the improvement events.
Coordinates and directs teams to challenge existing service policies and procedures for purposes of improvement for overall cost, quality, and scheduled impacts and identifies alternative approaches or compromises to develop the most cost effective business solutions.
Analyzes and evaluates the training needs for Lean Six Sigma Training classes and coordinates with the training consultants to schedule classes.
Evaluates, plans, and directs the analytical and evaluative work for critical Agency functions related to the development and presentation of budget plans and programs. Evaluates policy, instructions, and legislative directives affecting operations and maintenance, as well as specific budgetary submissions to ensure adherence to policies and directives.
This position is included in the bargaining unit.
Who May Apply
This job is open to…
Agency Employees Only: * Current Glenn Research Center civil service employees on career, career conditional, non-competitive, and NASA term appointments with conversion eligibility * Current NASA employees on long-term rotational assignments to the NASA Engineering and Safety Center or the NASA Safety Center
Questions? This job is open to 1 group.
- #### Job family (Series)
0343 Management And Program Analysis
- Business Process Consultants
- Consultants, Business Process
- Consultants, Management
Conditions of Employment
You must meet qualifications requirements by the closing date of this announcement.
By the closing date of this vacancy announcement, you must have one year time-in-grade and specialized experience equivalent to the GS-13, which has equipped you with the particular competencies needed to successfully perform the duties of the position described above.
Examples of specialized experience are:
Demonstrated experience working with Lean Six Sigma programs, plans, procedures and methods.
Demonstrated knowledge of the diverse programs, functions, operational procedures and policies of organizations and their subordinate units.
Ability to plan, develop, evaluate and implement development of innovative new customer support programs.
Ability to adapt and vary procedures relative to services provided based on the number and differences in programs and functions requiring support.
Ability to negotiate with and advise managers at all organizational levels concerning improvements in services provided.
Ability to research/analyze information and apply the latest developments in solving problems not readily treatable by accepted methods.
Skill in providing advisory services regarding business processes, metrics, data collection & analysis, customer-oriented processes and training.
Skill in interpersonal communications demonstrating ability to clearly explain and support conclusions, recommendations, policies, procedures, etc. to all levels of support.
Knowledge of the budget process to coordinate budget development and implementation.
There are no education requirements for this position.
Individuals who have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) must be well qualified for the position to receive consideration for special priority selection. See 'How You Will Be Evaluated' for definition of well qualified. Federal employees seeking CTAP consideration must indicate their eligibility when applying for a position. The NASA Supplemental Information asks you to identify your CTAP eligibility. If you are selected for the position, you must be prepared to submit proof that you meet the requirements for CTAP. This includes a copy of the agency notice, a copy of their most recent Performance Rating and a copy of their most recent SF-50 noting current position, grade level, and duty location.
Qualified NASA term employees who have term conversion eligibility under the NASA Flexibility Act of 2004 will be referred and considered equally with other NASA permanent employees under internal competitive placement procedures.
Your USAJOBS account asks you to assign a name to each of your resumes. When you apply to a NASA position, we will show you the text of the resume you have submitted, but we do not maintain the name you have assigned to that resume. If you wish to keep track of that information, we recommend you make note of it at the time you apply.
Fair Employment Opportunities for Applicants NASA Credit for National Service
The payment of relocation expenses is not authorized.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Resumes will be rated by an automated system (Resumix) that matches the competencies extracted from the candidate's resume to the competencies identified by the selecting official for the position. Candidates will be evaluated on the competencies they possess that are directly related to the duties of the job, as described in the announcement. Candidates should refer to NASA's Applicant Guide for assistance in developing a complete resume, as NASA will not accept separate KSA statements.
Qualified candidates will be assigned to one of three quality levels based on the degree to which their competencies meet the duties required. A human resources specialist will validate the qualifications of those candidates eligible to be referred to the selecting official. For the purpose of the Career Transition Assistance Program (CTAP), candidates rated in the top quality level are considered well-qualified.
Background checks and security clearance
- Required Documents
NASA's application process has been specifically developed to ensure that we only ask you for the information we absolutely need to evaluate your qualifications and eligibility. In order to apply for this position, you only need to submit your resume and answer the screening questions and supplemental information. No additional documentation is accepted at the time of application. (For example you need not submit narrative 'KSA' statements; they are not required and will not be evaluated.) In this way we allow you to focus on preparing a resume that best describes your background and abilities. For assistance in preparing your resume, consult the Applicant Guide. Nothing further is required until requested by the Human Resources Office. At that point, we may ask you to submit documentation to support statements made in your resume. For example, we may ask you to provide academic transcripts or proof of Federal employment status. If you are claiming veterans' preference, we may ask you to submit proof of veterans preference (DD-214, and, if claiming 10-point preference, SF-15 plus proof required by that form). If you fail to provide the required documents within the stated time period, we may withdraw a job offer and/or remove you from further consideration.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
- How to Apply
How to Apply
This vacancy is being filled through NASA STARS, an automated Staffing and Recruitment System. NASA partners with USAJOBS in providing a seamless application process. Before you begin the application process, please read the vacancy announcement carefully and have all required information available. You may begin the process of submitting your resume by clicking on the 'Apply Online' link. In order to be considered, you must submit a resume completed on the USAJOBS site. When completing your USAJOBS resume, please remember that NASA limits resumes to approximately 32,000 characters including spaces. NASA does not accept resumes uploaded to USAJOBS from a second source or documents attached through USAJOBS' document attachment feature. Once you submit your resume to NASA, you will be asked to complete a short series of additional questions. You must finish the entire process in order to have a complete application package and receive consideration. Your answers will not be saved unless you finish the entire application. You may edit a previously-submitted application, if the announcement is still open. If you are unable to apply electronically for this position, submit your resume and supplemental questions to: National Aeronautics and Space Administration (NASA) 4200 Rideout Road Resume Operations Center/Mailstop: HS50 Marshall Space Flight Center, AL 35812.
DO NOT submit your resume directly to the Center advertising this vacancy. Mailed resumes must be received by the close of business on the closing date of the announcement. Hard copy resumes requirements are provided at: Hard Copy Resume Requirements. If you are a first time applicant, we recommend that you review NASA's Applicant Guide to ensure that you are providing a complete resume. Failure to submit the supplemental data and a resume that contains all of the required information may result in loss of consideration for positions in which you are interested. All applications must be received no later than midnight Eastern Time on the closing date of the announcement.
Agency contact information
NASA's Resume Operations Center 4200 Rideout Road, Mailstop HS50 Marshall Space Flight Center, AL US
Learn more about this agency
Candidates for NASA positions are evaluated using our automated staffing and recruitment system, NASA STARS, which compares your skills and experience as described in your resume with the requirements of the position. If you are found to be a highly qualified candidate, you will be referred to the selecting official for further consideration. (In some cases, individuals with priority for special consideration must be considered and selected before other candidates.) Whether or not you are contacted for an interview depends upon the location of the position and the judgment of the selecting official. If you are a current federal employee and are contacted for an interview, you may be asked to provide a copy of your most recent performance appraisal narrative summary. At NASA, we pride ourselves on efficient and timely recruitment actions, and you can normally expect to learn the outcome of the selection process in a fairly short period of time. In addition, to ensure that you can measure progress for yourself, NASA provides you with regularly updated information on the status of the vacancy announcement.
- Fair & Transparent
Fair & Transparent
The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
- Equal Employment Opportunity (EEO) for federal employees & job applicants
Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.
Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:
- An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
- An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
- An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.
Learn more about disability employment and reasonable accommodations or how to contact an agency.
Legal and regulatory guidance
- Financial suitability
- Social security number request
- Privacy Act
- Signature and false statements
- Selective Service
- New employee probationary period
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/502159300. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
Open & closing dates: 06/13/2018 to 06/26/2018
Salary: $107,315 to $139,510 per year
Pay scale & grade: GS 14
Work schedule: Full-Time
Appointment type: Permanent