City of Stockton, CA INFORMATION TECHNOLOGY OFFICER - ERP DIRECTOR in City of Stockton, California






$115,312.67 - $147,156.72 Annually


City of Stockton, CA

Job Type



Information Technology

Job Number



10/4/2018 12:00 PM Pacific

  • Description

  • Benefits

  • Questions



MONTHLY SALARY RANGE: $9,609.39 - $10,089.66 - $10,593.94 - $11,123.41 - $11,679.33 - $12,263.03

ANNUAL SALARY RANGE: $115,312.68 - $121,075.92 - $127,127.28 - $133,480.92 - $140,151.96 - $147,156.36


EMPLOYMENT STATUS: At-Will (Unclassified/Unrepresented)


The City of Stockton is seeking to fill an Information Technology Officer - Enterprise Resource Planning (ERP) Director position in the Information Technology Department. The ideal candidate's primary responsibility is to oversee planning, organization, and control of business and technical operations for the City's ERP Project, while ensuring its alignment with City business objectives. This individual's primary goal is to ensure ERP project success, which entails on-time and within-budget evaluation, selection, and delivery of a new ERP system that meets business users' current and emerging needs. The City is looking for a strong leader who can transform business processes and create a culture that embraces industry best practices and innovation through strong collaboration with all internal and external stakeholders.

The Information Technology Officer - ERP Director will plan and coordinate all operational activities of the ERP Core Project Team and key business users from the impacted program areas. The incumbent will work jointly with project sponsors and other key stakeholders to establish and achieve project critical success factors and other functional requirements in support of mission-critical City business operations. The incumbent will work closely with key stakeholders and sponsors to identify, recommend, implement, and support a cost-effective ERP technology solution for the organization, while ensuring successful transition of business processes and procedures.

The Information Technology Officer – ERP Director is a position established for the ERP project and is limited to the duration of the assignment, which is estimated to be four (4) years. During that time frame, however, the successful incumbent is expected to gain invaluable knowledge, experience, and visibility that will likely prove of tremendous benefit for career advancement. The Information Technology Officer – ERP Director position promises to fulfill an exciting and highly visible role in carrying out one of the City's key strategic initiatives.

Incumbents work a City of Stockton 9/80 schedule: 7:30am to 5:30pm Monday through Thursday; 8:00am to 5:00pm Friday, with alternating Fridays off. May be required to work additional hours and/or weekends to provide critical support to key initiatives.

This is an At-Will (Unclassified/Unrepresented) position. Incumbents in this position are excluded from the Civil Service system and unrepresented. Only those applicants who best fit the needs of the City will be referred to the hiring department. (Applicants who fail to fully complete the online application and supplemental questionnaire will be subject to rejection.)

Prior to appointment, eligible candidates may be required to submit to and successfully pass a background investigation, which will include fingerprinting.

Under the direction of the Director of Information Technology/Chief Information Officer, plans, organizes, and oversees the City's Division of Information Technology. Leads and develops technology strategic plans and implementation strategies. Provides assistance to the City Manager, City Council, and Department Directors in integrating and aligning technology with business objectives. Manages and evaluates the Information Division and its operations to ensure effective support for organizational objectives and efficient and effective implementation of the Citywide Technology Strategy Plan.


This at-will single-position class has responsibility for formulating division policy, accomplishing goals and objectives, managing staff, assisting in administering the annual budget, and directing the day-to-day operations of assigned areas. The incumbent is responsible for providing professional expertise and advice in the development and implementation of electronic data processing systems within the City, to the City Manager, City Council, and City departments.

PRINCIPAL DUTIES (Illustrative Only)

  • Directs computer operations, systems analysis, database administration, customer support, radio, telephone, and network infrastructure.

  • Develops and implements goals, objectives, policies, procedures and work standards for the division;

  • Prepares and administers the division's budget.

  • Plans, organizes, schedules, reviews, and evaluates the activities of IT staff.

  • Selects assigned staff and provides for their training and professional development; interprets City policies and procedures to subordinates; enhances productivity and administers discipline.

  • Confers with City management regarding information system services requested and delivered; assists in the development of long- and short-range purchase and allocation plans, including hardware and software upgrades, professional services, and maintenance.

  • Resolves operational conflict and implements corrective action with staff; monitors the operating condition of the City's computer equipment to assure efficiency.

  • Works with customer departments to determine how City processes may be improved through the use of automation; recommends processes to be automated; provides a plan for implementing automated solutions.

  • Coordinates the acquisition and use of hardware, software, and related technical products.

  • Directs analytical studies; develops and reviews reports of findings, alternatives, and recommendations; prepares a variety of periodic and special reports regarding IT Division activities.

  • Coordinates preparation of requests for proposals and contracts for computer-related services; orders and approves payment for internal service fund equipment and products.

  • Serves on various City management committees; represents the City in meetings with representatives of manufacturers, vendors, and professional and business organizations.

  • Monitors developments and legislation related to information technology matters; evaluates their impact upon City operations and recommends and implements equipment, policy, and procedural improvements.

  • Participates in the City's interdepartmental technology governance organization and provides planning and coordination support for effective meetings.



Possession of a Bachelor's degree from an accredited college or university with major course work in computer science, business administration, or a closely related field; and five years (within the last eight years) of management, supervisory, or lead experience in information technology systems, strategic/budget planning, or project management. Experience with distributed network design, telecommunications (telephone, radios, VoIP), computer hardware, municipal business application software such as Finance, Budget, Payroll, Permit, Utility, Document Management, Agenda Management, Fleet/Fuel Management, Asset Management and customer service best practices are desirable.

Other Requirements:

  • Must possess the physical characteristics to perform the critical and important duties of the job, including sufficient dexterity, stamina, and physical strength to lift and carry up to 50 pounds and to operate related equipment.

  • Must possess a valid California Class C driver's license to work at remote user sites.

  • If deemed necessary, must be willing to work additional hours and/or weekends to provide operational support.

  • May be required to complete a background investigation and a California Department of Justice fingerprint clearance.

Knowledge of:

  • Principles, practices, and techniques of information systems management, including application design, strategic planning, system analysis, project management, and hardware and software options for major administrative and business-oriented applications;

  • Information and telecommunications technology, current and emerging trends.

  • Administrative principles and methods, including goal setting, program development and implementation, and employee supervision;

  • Complex procurement procedures, selection processes and implementation project management principles;

  • Principles of budgetary preparation, administration, and control;

  • Principles, practices, and techniques for providing customer support; and

  • Applicable laws and regulations.

Skill in:

  • Planning, organizing, administering, reviewing, and evaluating systems development, programming, computer operation activities, and network management;

  • Selecting, training, motivating, and evaluating technical staff and building effective delivery teams in a large, complex IT organization;

  • Developing, implementing, and interpreting strategic plans, goals, objectives, policies, procedures, work standards, and internal controls;

  • Resolving conflicts, analyzing complex problems, evaluating alternatives, and recommending creative solutions;

  • Negotiating and assessing complex proposals and contracts;

  • Assessing user department needs, setting priorities, and allocating staff to meet such needs in a timely and effective manner;

  • Exercising sound independent judgment within general policy guidelines;

  • Organizing, prioritizing, and scheduling multi-activity workload;

  • Communicating effectively both orally and in writing;

  • Preparing clear, concise, and complete reports, correspondence, and other written materials;

  • Establishing and maintaining effective working relationships with City contractors, internal support units, customers, and those contacted in the course of work; and

  • Computer software that encompasses the effective use of word processing, spreadsheet, project management, presentation, electronic mail, and Internet browser software.

Physical/Mental Abilities:

  • Mobility – Constant standing or sitting for long periods of time while operating a keyboard; frequent bending; occasional walking, stooping, kneeling, reaching, pushing and pulling;

  • Lifting/Carrying – Constant lifting/carrying of 0 to 10 pounds; frequent lifting/carrying of 11 to 25 pounds; occasional lifting of 26 to 50 pounds;

  • Vision – Ability to read fine print, and/or normal type size print, and detect color; ability to read and see PC screens; ability to read and produce printed material and information displayed on a visual display terminal;

  • Dexterity – Constant fingering (typing, picking, pinching), repetitive use of both hands, simple grasping and fine manipulation of either/both hands; occasional power grasping, pushing and pulling of either/both hands, and reaching above and below shoulder level;

  • Hearing/Talking – Ability to detect specific noises, proper equipment operation; ability to understand what people are saying in normal conversation, over the telephone, and frequently over noise;

  • Special Requirements – Frequently requires working evenings; occasionally requires working nights and weekends, and driving;

  • Emotional/Psychological – Ability to concentrate, make decisions, work with the public, exercise sound judgment, handle stressful situations, and work alone;

  • Environmental Conditions – Occasional to frequent exposure to noise, indoor cold/heat, working around equipment and machinery;

  • Working Conditions – Primarily performed in an office environment which is typically quiet;

  • Comprehension – Ability to understand, remember, and apply oral and/or written instructions or other information; ability to understand, remember, and communicate routine, factual information; ability to understand complex problems and to collaborate and explore alternative solutions; ability to understand opposing points of view on highly complex issues and to negotiate and integrate different viewpoints;

  • Organization – Ability to organize thoughts and ideas into understandable terminology; ability to organize and prioritize own work schedule and work schedules of others on short-term (longer than one month) and long-term basis;

  • Reasoning and Decision-Making: Ability to apply common sense in performing job; ability to make decisions which have moderate impact on immediate work unit and monitor impact outside immediate work unit; ability to make decisions which have significant impact on the department's credibility, operations, and services; and

  • Communication – Ability to understand and follow basic instructions and guidelines; ability to complete routine forms, use existing form letters, and/or conduct routine oral communication; ability to compose letters, outlines, memoranda, and basic reports and/or to orally communicate technical information; ability to communicate with individuals utilizing a telephone; requires ability to hear and speak effectively on phone; ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, loudly, and quickly; ability to make informal presentations, inside and/or outside the organization, and speak before groups; ability to compose materials such as detailed reports, work-related manuals, publications of limited scope or impact, etc., and/or to make presentations outside the immediate work area.

This class specification should not be interpreted as all inclusive. It is intended to identify the essential functions and requirement of this job. Incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this specification. Any essential function or requirement of this class will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the American with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the incumbent/applicant when possible.


Only those applicants who best fit the needs of the City will be considered for this career opportunity. Applications and supplemental questionnaires will be reviewed and only the most qualified applicants will be invited to an interview with the Information Technology Department. A Resume and Evidence of Bachelor's Degree (copy of diploma, unofficial transcripts, or grade report) are required (see Supplemental Question #5).


The information in this announcement concerning the terms and conditions of employment does not constitute either an express or implied contract, and these provisions are subject to change.


  • After on-line submittal, immediate notification will appear on your screen indicating your application has been received. Please print this notice as proof of filing.

  • Notification and correspondence will be sent via email only. No paper notices will be mailed to applicants. It is the applicant's responsibility to ensure a correct email address is provided and that correspondence is being received.

  • You will receive correspondence via the e-mail address you placed on your application. Some e-mail accounts have been known to place these e-mails in the spam/junk file. Please check your e-mail folders or accept e-mails ending with

In accordance with California Government Code section 3100, et seq., all City of Stockton employees are considered disaster service workers who may be required to report for duty, or remain on duty to address disaster service activities in the event of an emergency or disaster and are required to undertake an applicable loyalty oath.

This position is subject to Fair Political Practices Commission (FPPC) annual filing requirements. Please see the FPPC website,, for more information.

The City of Stockton requires employees in this position to reasonably respond to emergencies at all times. Employees will be required to maintain primary residence within 45 minutes of City Hall in order to timely respond to emergencies and meet the health, safety, and welfare needs of the City. New employees have up to three (3) months from date of hire to comply with the requirement. Any interested candidates must be willing to adhere to this requirement throughout the duration of employment.