Laramie County Community College Office Aide, Learning Commons (Work Study Eligible LCCC Students Only) in Cheyenne, Wyoming
The mission of Laramie County Community College is to transform our students' lives through the power of inspired learning. Our over-arching goal is that our accomplishments as a community college will distinguish LCCC from others in the nation, in turn benefiting our communities and bringing pride to the Great State of Wyoming. Our core values include Passion, Authenticity, and the Desire to Make a Difference.
This position is only available for LCCC students enrolled in at least 6 credit hours for the Spring 2017 semester.
You will need a resume and a cover letter to complete your application.
Offer exceptional customer service to all students, faculty, staff, and other clients who visit or contact the Learning Commons. Manage documents to include filing, data entry, scanning, copying and processing. Answer the phone and take appropriate messages; answer and distribute email messages for follow up; assist walk-in, online, and telephone internal and external customers. Ensure all centers are clean and fully stocked for student, tutor, and customer usage. Update and maintain the Learning Commons websites. Deliver campus mail and Learning Commons materials to various campus offices and receive mail for interoffice delivery.
This position will also assist in the organization of the Learning Commons calendars, scheduling, and events.
Start Date: Position is open until filled.
Filing and alphabetizing documents
Using appropriate software application(s) to prepare/edit documents, spreadsheets, and presentations
Providing professional and courteous customer service via email, telephone, and walk-in to internal and external customers
Taking accurate messages as applicable
Regularly update the Learning Commons calendars and assist in the preparation of the upcoming schedules via a variety of software applications
Schedule appointments for students at any of the Learning Commons centers using a variety of software applications
Update and maintain websites for all Learning Commons programs, including the Student Success Center, Writing and Communications Center, Pi Shop: Math Help Center, PASS program, and Exam Lab, among others
Assist in the tracking of a variety of statistics and data
Provide other clerical duties as needed
- An employee in this position may perform some of these responsibilities on an infrequent basis
Knowledge, Skills, and Abilities:
Working knowledge of Microsoft Office (Word, Excel, Power Point, etc)
Organizational and prioritization skills
Ability to interact on a professional basis with students, staff/faculty and visitors to LCCC
Capacity to carryout tasks as assigned
Courteous, clear communication skills
Must have the ability to keep information confidential
High School Diploma or GED
Current LCCC student enrolled in at least 6 credit hours for Spring/2017 semester
One or more years’ experience in customer service
One or more years’ experience in higher education
One or more years’ experience working with a diverse and changing population of customers on a daily basis
LCCC DOES NOT SPONSOR H1B VISAS.
Equal Opportunity and Affirmative Action Employer
Laramie County Community College is committed to providing a safe and nondiscriminatory educational and employment environment. The college does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, political affiliation, sexual orientation or other status protected by law. Sexual harassment, including sexual violence, is a form of sex discrimination prohibited by Title IX of the Education Amendments of 1972. The college does not discriminate on the basis of sex in its educational, extracurricular, athletic or other programs or in the context of employment.
The College has a designated person to monitor compliance and to answer any questions regarding the college’s non-discrimination policies: Please contact: Title IX and ADA Coordinator, Room 205B, Pathfinder Building, 1400 E College Drive, Cheyenne, WY 82007, 307-778-1217,TitleIX_ADA.Coordinator@lccc.wy.edu.
Street: 1400 E. College Dr