Robert Half International Customer Service Representative in Charlottesville, Virginia
Opening Available for a Bilingual (Spanish) Customer Service Representative! OfficeTeam has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative fluent in Spanish! Do you enjoy forming new relationships every day? This may be a great fit for your next career move. Expect this role to exist within a dynamic and fast-paced working environment. This Bilingual Customer Service Representative position is based in the Charlottesville, Virginia region and is a long term temporary-to-fulltime employment opportunity. Major responsibilities - Manage incoming telephone calls - May support business development and client referral goals by actively cross-selling and referring customers - Field and send out send written business correspondence - Give exceptional customer service in a timely fashion
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888.981.6731 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2018 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Req ID: 04310-0010674987
Functional Role: Customer Service
Postal Code: 22911
Compensation: $18.00 to $21.00 per hour
Requirements: - Fluent in both Spanish and English - Ability to recognize, evaluate, and resolve problems effectively - Proven experience going the extra mile to solve complex customer inquiries via extensive research - Excellent verbal, written, and social skills - Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - Customer service and office administrative skills - Demonstrated talents in communicating and interacting with clients/customers, both internal and external - Upbeat, positive attitude and an approach to work rooted in professionalism - Ability to use multiple computer systems, applications, and utilize search tools to find information - 2+ years' experience with performing in a goal-driven customer-focused environment preferred - Comprehensive knowledge of customer service If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!