UnityPoint Health Pharmacy Technician I in Cedar Rapids, Iowa

BASIC PURPOSE AND ORGANIZATION

The Technician I, under the direct supervision of the pharmacist assists with the provision of quality pharmaceutical services. The Technician I is expected to understand and support the Mission and Vision of St. Luke’s Hospital. The Technician I is responsible for carrying out the philosophy and objectives as established by the Board of Directors and the Pharmacy Leadership Team. Foremost among these responsibilities are strictly adhering to detail in the performance of pharmacy procedures, solving practical problems, resolving conflict, and implementing constructive change.

The Technician I reports to a designated Inpatient Pharmacy Supervisor and Pharmacy Manager.

Essential duties and responsibilities

The Technician I is responsible for providing timely and effective services for the pharmacy and its customers. Customers include inpatients and outpatients of all ages, nursing staff, physicians and other hospital departments. The Technician I works cooperatively with the Pharmacists and the Pharmacy Leadership Team to identify additional duties or change of duties that would enhance Pharmacy operation.

The Technician I:

  • Maintains the required Pharmacy Technician registration to meet Iowa Board of Pharmacy regulations.

  • Maintains the required Pharmacy Technician Certification to meet Iowa Board of Pharmacy regulations.

  • Responsible for receiving, preparation, labeling and distribution of pharmaceuticals; maintenance and filing of associated records; and the preparation and review of patient and departmental drug charges for assigned area of service in accordance with hospital policy and procedures.

  • Strictly adheres to quality control processes and procedures and consistently demonstrates attention to detail in following protocol for product preparation and dispensing.

  • Maintains knowledge of pharmaceutical terminology, drug dosages, dosage forms and drug names.

  • Demonstrates knowledge of computer programs used in the department (e.g. Epic/PARx/Hypnos/Kronos). Exhibits the knowledge to troubleshoot common problems with automated dispensing machines.

  • Maintain the knowledge and skill set to perform the duties and responsibilities of Pyxis, Area Check, Premade, and OR technician positions.

  • Ensures acceptable service level by performing activities in an organized, productive and timely manner.

  • Communicates effectively with departmental staff, other hospital staff and customers to provide timely service, accurate information and reduce problems and minimize exceptions.

  • Utilizes reference materials as appropriate.

  • Communicates with the pharmacist or pharmacy leadership team as necessary when problems or unusual circumstances arise.

  • Possesses and utilizes excellent telephone manners and rapport.

  • Provides answers to questions of routine pharmacy procedures and refers drug information questions to a pharmacist as appropriate.

  • Attends in-services, on the job training, and continuing education programs to meet developmental needs, certification requirements, and keep abreast of new technologies.

  • Attends at least 75% of required meetings.

  • Participates in quality improvement activities, including documentation, design, measurement, assessment and formulation of corrective action.

  • Promotes the development, preparation, implementation and attainment of departmental goals, policies and projects.

  • Assists with orientation and on - the - job training of new hires and student shadowing.

  • Completes assignments with minimum supervision and guidance.

  • Serves on committees as assigned.

  • Provides technical leadership, motivation and guidance to peers and other pharmacy staff.

  • Is responsible for executing and monitoring professional practices in order to meet necessary standards, recommendations and requirements of voluntary and government agencies (i.e. The Joint Commission,, Iowa Board of Pharmacy Examiners, Drug Enforcement Agency (DEA), Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF), State Board of Health, Occupational Safety and Health Administration (OSHA).

  • Assists in maintaining adequate stocks of pharmaceuticals and supplies through established inventory management procedures, and cost effective utilization. Communicates unusual usage patterns to inventory or supervisory staff.

  • Performs pharmacy department area inspections and other cleaning duties as assigned.

  • Assists with inventory audits.

  • Is aware of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse. Brings any questions or concerns regarding compliance to the immediate attention of department or hospital administrative staff.

  • Purposefully conducts all aspects of the job in an ethical manner in support of the hospital’s commitment to ethical behavior in all areas of personal and professional activity.

  • Performs other related duties as assigned.

PERSONAL SPECIFICATIONS

Qualifications / experience: Must demonstrate an aptitude and interest in pharmaceutical services. Experience with computer systems is desirable; medical terminology is helpful; previous technician experience is desirable. Must possess excellent communications skills. Must read, write, and speak fluent English. Must maintain Registration with the State of Iowa as a Certified PharmacyTechnician .

MENTAL / COGNITIVE DEMANDS: Must be able to understand written, visual and other sensory stimuli. Must have the ability to analyze written and spoken English. Must be able to cope effectively with stressful situation, multiple tasks and time constraints. Must be able to logically solve problems and follow written and verbal instructions.

BEHAVIORAL DEMANDS: Must be able to work well with all customers and co-workers. Must demonstrate a cooperative, courteous and dependable working performance. Must possess high integrity and maintain confidentiality at all times.

PHYSICAL DEMANDS:

  • Sit, walk, stand: May spend up to 95% of working time standing or walking depending on daily assignment.

  • Lift, carry, push, pull: Generally not more than 50 lbs. of force is needed to lift, carry, push or pull objects.

  • Bend, stoop, kneel, reach: Bending, stooping, kneeling and reaching is required.

  • Manual dexterity / wrist and hand repetitions: Good manual and finger dexterity is needed for manipulation of compounding equipment and supplies and operating a computer keyboard. Depending upon daily assignment up to 40% of working time may be spent using a computer keyboard. Repetitive wrist and hand motion may be required.

  • Vision / hearing / speaking: Must have good visual acuity, with the use of corrective lenses, as necessary, and either good depth perception, or the ability to accommodate for the lack of it. Speaking and hearing are essential to the needs of this position. Color blindness must be assessed so appropriate precautions can be taken whenever color discrimination is required.

WORKING CONDITIONS: May be subjected to noise and disagreeable odors. Office and mechanical equipment are located in the work environment. Workers are exposed to chemical (including antineoplastic) agents and must use appropriate personal protective equipment as trained. Work is performed in a well-lighted, temperature - controlled, and humidity - controlled environment.

Requisition ID: 2018-51723

Street: 1026 A Ave NE

Name: 1010 UnityPoint Health CR St Lukes Hospital

FTE (Numeric Only; Ex. 0.01): 1.0

FLSA Status: Non-Exempt

Scheduled Hours/Shift: Rotating shifts/weekends

External Company URL: http://www.unitypoint.org