Services for the UnderServed, Inc (SUS) Case Manager in Bronx, New York

For an assigned caseload of 18 to 22 clients, the Case Manager for this Men’s shelter will provide comprehensive case management services, conduct intake process with new consumers within 24 hours of admission, and conduct psychosocial, vocational/educational, and housing assessments and documentation of same. The Case Manager will assist consumers with the application process to obtain financial entitlements and medical benefits where appropriate. He/she will facilitate group and individual counseling, workshops, psych education, and recreational activities.


  • Bachelor’s Degree is Human Services field required.

  • Bilingual highly preferred

  • Two years’ experience with homeless population.

  • Knowledge of child and family development, Administration of Children’s Services (ACS), substance abuse issues, and housing. Familiarity of NYC public school system preferred.

  • Experience in residential setting, group work, tenant organization, case management, referral, and/or community outreach strongly preferred.

  • Ability to work with a culturally diverse population.

Services for the UnderServed (S:US) believes every New Yorker has the right to lead a life of purpose. Since 1978, S:US has been turning this belief into reality by advocating for people with life circumstances marked by homelessness, intellectual/developmental disability, behavioral health and addiction challenges, poverty, criminal justice involvement, and trauma. Our dedicated workforce of 2,400 provides services and supports to transform the lives of 35,000 individuals and families in New York City and Long Island. Learn more about S:US, our mission, and values by visiting

Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance; 403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays

External Company Name: Services For The Underserved, Inc.

External Company URL:

Street: TS-Starhill Community Residence