Robert Half International Help Desk Analyst I in BRIDGEPORT, Connecticut

Robert Half Technology has an immediate need for a Help Desk Analyst. As a Help Desk Analyst, you will be a creative problem solver who enjoys working in a dynamic and rapidly-changing work environment. Because this Help Desk Analyst role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization. This Help Desk Analyst role is located in the Bridgeport, Connecticut area and is a full-time opportunity. What you get to do every single day - Independently investigate and implement solutions to technical issues - Identify recurring technical issues and propose solutions to address the root of the problems - Solve technical help tickets submitted via phone, email, and walk-ups - Provide IT support for operating systems, productivity software, and a variety of other applications used internally

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888.674.2094 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

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Req ID: 00720-0010675116

Functional Role: Help Desk/Tech Support I

Country: USA

State: CT


Postal Code: 06604-4229

Compensation: DOE

Requirements: - Comprehension of basic networking concepts - Strong problem solving and analytical skills - Experience in user administration and bug fixing in a client server environment - Deep understanding of GPO - Group Policy Objects - LAN (local area networks) experience desired - Expertise in Active Directory - Experience installing and configuring operating systems, networked and local printers, and business applications - 2+ years of prior experience - Prior experience with IT support ticketing systems