Honeywell Sr Field Service Engineer Beijing, HBS, HBT in Beijing, China
Sr Field Service Engineer Beijing, HBS, HBT
Innovate to solve the world's most important challenges
Drive the development of on-site installation, servicing and repair processes of complex equipment and systems. You will provide technical presentations to an audience of customers, other industry peers and competitors. You will drive revision and correction of work instructions and customer-facing training guides used by field installation specialists. You will drive continuous improvement initiatives in the processes related to field services and product development. You will lead cross-functional groups to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will act as an escalation point for Field Service Specialists, Service Engineers, and other stakeholders.
Be the face of Honeywell to with end-users, peers, and competitors in a conference setting
Use knowledge of Honeywell end-to-end product and solution development and delivery to drive increased efficiencies
Use technical expertise of complex Honeywell solutions/product offerings to enhance customer experience
40 •Previous customer service experience
40 •Previous technical/installation experience
20 •Previous industry experience
YOU MUST HAVE
- Bachelor's degree, or equivalent. Some experience in the field.
- Previous industry experience
- Previous technical/installation experience
- Previous customer service experience
- Good written and oral communication
- Advanced Degree
- Good presentation skills
Exempt Honeywell Educators @ Space Academy
- Continued Professional Development
- Job ID: HRD28937
- Category: Customer/Product Support
- Location: #1 Building, No.14 Jiu Xian Qiao Road,ChaoYang District, Beijing, 11 100016 CHN
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
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