Centene Corporation Senior Technical Writer - Casenet in Bedford, Massachusetts
ProfessionalPosition Purpose: Plan, write, edit and maintain a library of documentation and user guides for a suite of software solutions.
Gather and analyze technical information from technical staff, product management, and other stakeholders. Translate information into end-user guides, online help and other supporting documentation for TruCare related product offerings
Develop and maintain technical documentation and user guides sets
Review and update existing documentation Research and gather feedback from customers regarding existing documentation and recommend improvements
Utilize industry leading bug-tracking tools and revision control software to organize and communicate individual project status
Experience/Experience: Bachelor's degree in Journalism, English, Communications, Information Technology, related field, or equivalent experience. 5+ years of technical writing experience. Experience with DITA Single Sourcing, Adobe FrameMaker, RoboHelp, and SnagIt, Microsoft Word and Excel. Exposure to the Managed Care industry preferred.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
TITLE: Senior Technical Writer - Casenet
LOCATION: Bedford, Massachusetts
COMPANY: Marketing & Communications
POSITION TYPE: Professional