State of Maine, Bureau of Human Resources Emergency Communications Specialist - Bangor in Bangor, Maine
Emergency Communications Specialist - Bangor
Bangor, Maine, United States
Opening Date: September 10, 2018
Closing Date: September 21, 2018
Job Class Code: 8600BGR
Pay Grade: 19
Salary: $1238.40-1292.00-1346.40-1402.40-1473.60-1529.60-1592.00-1654.40 plus 15% stipend Biweekly
Department: Public Safety - Bureau of Emergency Communications, Bangor
JOB DESCRIPTION: This is support service work specializing in emergency dispatch functions. In the Department of Public Safety, this position is accountable for independently providing a communications link between law enforcement, emergency services and the public having statewide and nationwide impact. This position is on a rotating scheduled for 24/7 coverage to include weekends, holidays, evening shift and/or night shift
Operating, monitoring, and maintaining various complex communications equipment including: radio communications system, computer aided dispatch, computerized enhanced 911 system, Law Enforcement WAN, TDD, NAWAS, EAS etc.
Formulating strategies to expedite resolution of emergency and non-emergency situations in an environment where only limited standardization exists.
Conducting independent research and provides confidential information on matters such as: criminal history, wanted persons, stolen property, motor vehicle data, and restricted law enforcement information to appropriate personnel
Coordinating emergency and specialized personnel mobilization efforts when situations occur such as: aircraft down, disaster protocols, bomb threats, hostage situations, search and rescue operations, suspicious deaths, etc.
KNOWLEDGES, SKILLS AND ABILITIES REQUIRED:
Knowledge of and the ability to operate, monitor, and maintain complex communications equipment
Knowledge of terminology, coding, symbols, and abbreviations used in radio communications
Knowledge of and the ability to interpret and apply state and federal laws, statutes, regulations, and procedural guidelines relating to law enforcement
Knowledge of CPR and principles relating to Emergency Medical Dispatch
Knowledge of and ability to access both State and Federal Wide Area Computer Networks
Ability to make timely and accurate decisions under stressful and time-sensitive conditions
Ability to handle several enhanced 911 calls simultaneously
Ability to detect discrepancies within agency databases and implement trouble reporting and/or service calls
Ability to document all incidents on a Computer Aided Dispatch System (CAD)
Ability to prioritize incidents
Ability to perform duties with a minimum of supervision
MINIMUM REQUIREMENTS: One year of education, training, and/or experience in radio dispatch communications -OR- one year of law enforcement/public safety experience requiring the use of radio telecommunications equipment -OR- one year of work experience involving a high level of public contact, customer service, or customer relations activities which required the use of radio telecommunications equipment. Education, training, and/or experience must be within the last 5 years (from date of application) to qualify.
Any selected candidate must be able to pass a background check and a polygraph before qualifying for the position
LICENSING/REGISTRATION/CERTIFICATION REQUIREMENTS: (These must be met by all employees prior to attaining permanent status in this class).
Certification as a Maine State Police Terminal Operator.
Certification as an Emergency Medical Dispatcher (inherent in this certification is completion of approved CPR training).
Certification Emergency Services Communications Bureau Enhanced 911
The value of State’s share of Employee’s Retirement: 15.37% of pay for Bargaining Unit positions
The value of State-paid Dental Insurance: $13.13 biweekly. The value* of State-paid Health Insurance:
Level 3: 90% State Contribution (employee pays: 10%): $400.21 biweekly
If you need to complete a paper application, please contact firstname.lastname@example.org
Maine State Government is an Equal Opportunity/Affirmative Action employer. We provide reasonable accommodations to qualified individuals with disabilities upon request.
Apply for this opening at http://mainebhr.recruiterbox.com/jobs/fk013iz?apply=true