Robert Half International Help Desk Analyst I in AUSTIN, Texas

If you want to work at a rapidly expanding company in the Professional Services industry, apply for Robert Half Technology's Help Desk Analyst position, where you will support local and field users. As a Help Desk Analyst, you must have a passion for solving problems in a dynamic and rapidly-changing work environment. Because this Help Desk Analyst role is very visible within the company, you will have a number of opportunities to make a positive impact on the department and the broader organization. This Help Desk Analyst role is located in the Austin, Texas area and is a long term temporary-to-fulltime opportunity. How you will make an impact - Diagnose recurring technical issues and implement solutions to address the root of the problems - Independently investigate and implement solutions to technical issues - Correspond and follow up on technical help tickets submitted via phone, email, and walk-ups - Offer IT support for operating systems, productivity software, and a variety of other applications used internally

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888.674.2094 to learn more about this position.

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Req ID: 04160-0010672055

Functional Role: Help Desk/Tech Support I

Country: USA

State: TX

City: AUSTIN

Postal Code: 78704-7902

Compensation: $17.10 to $19.80 per hour

Requirements: - IT support ticketing system experience highly valued - Proven experience in installing and configuring operating systems, networked and local printers, and business applications - PC skills experience required - Abacus experience - Deep understanding of Microsoft Windows - Firm grasp of basic networking concepts - 1+ years of prior experience - Strong problem-solving skills - User administration and bug fixing in a client-server environment