Dell Advisor, Sales Training in United States

Role Overview:

The Instructional Designer works with specific sales and business unit teams to assess needs and design/implement training programs, creates training strategies that align to corporate initiatives and objectives, and defines and tracks key metrics that measure results and accomplishment of course and/or program goals.

If you are selected to interview for this opportunity, please be prepared to provide examples of your work using the Articulate Storyline 360tool.

Role Responsibilities:

  • Designs and authors sales training deliverables to supplement Global Commercial Sales L&D programs in alignment with strategic sales initiatives; deliverables include eLearning modules, instructor-led training, virtual instructor-led training, screencasts, etc.

  • Facilitates project meetings and maintains overall project plans

  • Conducts needs assessments to determine audience requirements and develops curriculum plans to support audiences ongoing knowledge requirements

  • Manages internal customer expectations and delivers training deliverables on time and within allocated budgeted

  • Ensures regional and cultural challenges are considered and incorporated into training design

  • Ensures appropriate consultation with stakeholders for all required training development with necessary agreement and sign off at all stages of the design process

  • Builds relationships with relevant groups in order to engage on new programs, initiatives etc. (e.g., Marketing, Product Group, Channel, Sales Operations, Services, Sales Leadership)

  • Ensures that all training documents are technically accurate; proofs documentation for consistency with regard to audience clarity, organization, readability and completeness

    Role Requirements:

  • Undergraduate degree and 3-4 years relevant experience or Graduate degree and 1-2 years relevant experience with instructional design methodology and creating learning deliverables

  • Excellent understanding of adult learning principles and measuring learning outcomes, working knowledge of instructional design concepts, and strong project management skills.

  • Strong expertise using Articulate Storyline/Presenter development software for eLearning development

  • Excellent written and oral communication skills

  • Ability to work in a fast-paced environment

  • Ability to work individually and on teams, as well as lead project teams

  • Familiar with Microsoft office (Word, PowerPoint, Outlook), as well as online training development and graphics software packages such as Articulate Storyline 360, Presenter, Adobe Creative Suite, Camtasia, Flash, AfterEffects, etc.

    Preferences:

  • Proven expertise using Articulate Storyline eLearning authoring tool

  • Strong stakeholder management skills and ability to drive projects through the design process to completion

Job: *Sales Training

Organization: *Commercial Sales and Enterprise Solutions

Title: Advisor, Sales Training

Location: Remote/Field/Satellite Office

Requisition ID: 17000NJF