CompuCom Field Service Technician - A+ in Trenton, New Jersey
Field Service Technician - ANext
Trenton, New Jersey
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This role will function as a dedicated onsite Support Technician 2 days a week for a client, and the other 3 days they will be providing service in the field. Technician MUST have an A+ and must live close zip code 08861. We need candidates with experience working on laptops and desktops and high level customer service skills.
Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
Documents, maintains, upgrades or replaces hardware and software systems.
Supports and maintains user account information including rights, security and systems groups.
Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
Determines and recommends which products or services best fit the customers' needs.
Works under general supervision.
3-5 years of experience in the field or in a related area required
CompTIA A+ certification required
Customer service skills
Must be adaptable
Must be a self-motivated
Must be a good listener and pick up new skills quickly
Knowledge of commonly-used tech support concepts, practices, and procedures
Experience and judgment to plan and accomplish goals
May require an Associate's Degree or equivalent
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. * e at http://www.excell.com/ X at http://www.excell.com/ cell at http://www.excell.com/ ™ Supports Equal Employment Opportunity* e at http://www.excell.com/ X at http://www.excell.com/ cell at http://www.excell.com/ ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com at http://www.excell.com/ .