MUFG Union Bank Corporate Communications Manager, Director in Tempe, Arizona
Join a financial group that’s as committed to your future as you are. At MUFG, we share a vision for our future, we share our successes, and we strive to bring out the best in each other in everything we do. Our 14,000 diverse colleagues are connected by a common ambition to create change for the better—from forging more dynamic career paths, to driving progress in our communities, to continuously reshaping the standards of global financial services. Positive impact starts here; see the change you can make as we strive to become the world’s most trusted financial group.
Position is responsible for supporting and promoting business lines by developing and deploying various communications strategies for internal and external audiences. This communications professional must have proven experience in counseling and influencing senior executives; background in Corporate Real Estate is a plus. This position requires exceptional writing and editing skills on par with that of a seasoned journalist. It also requires someone with strong media relations and public policy acumen, particularly with respect to the ability to assess opportunities, make well-reasoned recommendations and see initiatives through with minimal oversight.
The successful candidate will have experience producing various communications including, but not limited to: news releases, talking points, Q&A documents, speeches/remarks, biographies, leadership messages, news articles for internal and external publications, social media postings, web content and other materials. Provide communications support for internal conferences, live meetings, or trade/industry functions, as well as build relationships with key media. Produce select corporate/business line video content and messaging. Keep abreast of news and trends that impacts the banking and financial services industry.
Develop integrated communication plan(s) for each Line of Business (LOB) for which the person is responsible.
Plan(s) should include media relations strategies and tactics, internal communications (Bridge), leadership communications (i.e., organizational announcements, etc.), communications strategies and tactics to support customer experience initiatives (where applicable), communications strategies and tactics to support change management efforts, and more as necessary.
Execute plan activities in a timely, cost-effective and efficient manner by project managing deliverables.
Align communications plans to LOBs business plan.
In addition to the formal planning process, consistently develop and present creative and strategic communications recommendations to key stakeholders within LOB in support of their business objectives and in support of bank goals.
Seek opportunities to build relationships with ECA members and their direct reports who are attached to the LOB, as well as key LOB colleagues in the following roles: strategy, marketing, sales, risk, legal, compliance and others.
Measure and report on the effectiveness of communications programs and strategies. Monitor effectiveness of campaigns to make future recommendations. Communicate results to management and track results for KPI purposes.
Provide communications support to LOB in times of crisis and special situations (i.e., technology error that causes customer confusion, data or privacy breach, etc.). Issues often occur after business hours and require communications director to mobilize quickly and bring other colleagues in for support, as necessary.
Provide communications support to company during M&A activity and other special initiatives that may be outside of the direct LOB realm, as necessary.
Other duties as assigned.
Requires a minimum of 20 yearsof combined experience in corporate communications, either in a corporate communications division or at a consultancy. Prior experience with a publicly traded and/or financial services company, such as insurance, banking and/or investment management, is preferred.
Must be a persuasive communicator, capable of writing clearly and concisely, and able to present effectively; who will use sound judgment to gather, manage and impart information to the media and various other internal and external audiences consistent with the bank’s messages and positioning.
Provide basic media training/interview coaching to mid-level executives (branch managers, regional managers, market presidents, etc.).
Ability to project manage multiple initiatives simultaneously
Ability to work effectively with all levels of employees
Influence over peers and internal clients to achieve objectives
Operate independently to prioritize work plans and tasks to meet agreed-upon time frames and deliverables
Strong computer skills (word processing, spreadsheets, presentations)
Excellent copy writing, editing, and interpersonal skills
Strong project management skills and experience, excellent reasoning, analytical, and organizational skills
Excellent verbal and written communication and presentation skills
Strong critical and strategic thinking skills
B.S. or B.A. in English, Journalism, Marketing Communications or related field. Advanced degree is highly desirable, but not required.
/We are committed to leveraging the diverse backgrounds, perspectives and experiences of our workforce to create opportunities for our people and our business. Equal Opportunity Employer Minority/Female/Disability/Veterans. /
Title: Corporate Communications Manager, Director
Requisition ID: 10011399-WD