Express Scripts Project Manager in St. Louis, Missouri

Schedule: Full-time
Job ID: REQ20005311


This position requires oversight of cross-functional initiatives to ensure enterprise alignment, issue and risk management, and schedule adherence to prepare the organization for product, system, service, and process changes. Consults with internal business partners to provide analysis that will help build mitigation plans preventing future issues. Use technical skills to provide risk based analysis and reporting as needed. The project manager will assist in gathering data to support business process enhancements and mitigate risks. Will facilitate activities with functional areas to oversee delivery of products/services to meet business needs. May lead cross-functional, strategic projects while also leading internal projects and process improvement initiatives.


  • Utilize the Service Governance framework to identify and to communicate risk and cost impacts driven by service level changes, new products and corporate initiatives.

  • Assess the portfolio of Government Program and Commercial projects to identify impacts and risks to clients, members, and business partners.

  • Provide consultation to internal business partners and project managers related to day-one readiness ensuring successful project deployments.

  • Act as a change agent to drive a culture of continuous process improvement through business analysis mechanisms which may include data analysis, establishing metrics, and process mapping.

  • Compile data, impact, risks, and issues and prepare communications to leadership.

  • Provide direct support (internal and external) including, but not limited to conference calls, meetings, and customer problem resolution.

  • Mentor other team members. Prioritize projects and day to day work flow for self and other team members.


  • Bachelors degree or equivalent

  • 5-8 years relevant experience

  • Experience with software applications such as Access, Excel or other PC based database tools.

  • Excellent communication and customer service skills, (i.e., presentation and written, listening, phone). Strong analytical, planning, problem identification and resolution skills required. Effective communication with internal and external individuals in various functional areas and at all levels of management. Ability to plan for and integrate multiple tasks concurrently as well as work independently with minimal direction.


Our Strategic Initiatives (SI) and Corporate Service Excellence (CSE) division enables the organization to reach its business goals by optimizing operational performance. They accomplish this through a shared service model, utilizing specialized resources and providing cross-functional insight to ensure quality and consistency for our members and clients. This group is made up of several key teams including PBM Analytics, Quality/Project Management, Service Governance & Reliability, Strategic Initiatives, and Strategic Performance


Advance your career with the company that makes it easier for people to choose better health.

Express Scripts is a leading healthcare company serving tens of millions of consumers. We are looking for individuals who are passionate, creative and committed to creating systems and service solutions that promote better health outcomes.

Join the company that Fortune magazine ranked as one of the 'Most Admired Companies' in the pharmacy category. Then, use your intelligence, creativity, integrity and hard work to help us enhance our products and services.

We offer a highly competitive base salary and a comprehensive benefits program, including medical, prescription drug, dental, vision, 401(k) with company match, life insurance, paid time off, tuition assistance and an employee stock purchase plan.

Express Scripts is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class. Applicants must be able to pass a drug test and background investigation.

Express Scripts is a VEVRAA Federal Contractor.